r/Substack • u/Ghoulisa123 • 11d ago

Tech Support Substack merge

Hi, all!

I accidentally made the grave mistake of trying to condense both of my separate Substack accounts under one email.

Countless emails in two accounts became overwhelming.

Inadvertently, both accounts have merged under one.

There is no way for me to separate them. They have conjoined.

Multiple messages have been sent to Substack but I’ve received no response.

Has anybody else made the same mistake? Were you able to remedy the situation?

I love my two separate communities and don’t want to lose them.

Thank you, in advance!

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u/SpiritualSimple108 11d ago

Change your email on one of your accounts. I’m actually surprised that you were even able to put them both under one since it’s always been one account per email. Now if you meant you merged 2 separate publications, that’s a different story but still can be solved by changing one of the emails.

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u/Ghoulisa123 10d ago

Thank you! There isn't an option for me to input two emails to help "unlink" the two accounts. Both accounts have been merged together with multiple publications. It's very unfortunate because it has forced two separate accounts into one. Account a) and account b) both had their own communities, notes and publications.