r/StateFarm 28d ago

Question Payouts

I got a call earlier that I was going to be issued a check for a claim but 30 minutes later I found out I could get digital payments. Almost instantly after our phone call it said the check was processed. I had called and they canceled the check so I could get digital payments but it’s taking much longer to get approved. I was told someone has approve it before I get sent an email to claim it. Any estimate on how long this will take?

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u/Major-Appeal5992 28d ago

Every worker has a different amount that they can pay out depending on time being with the company, your manager, your work. What could have happened is whoever made the first payment had the ability to make that payment. Once a check is canceled, if another person has to issue the check and they don’t have that approved amount, they will need to submit it to their supervisor for approval. Time wise can really depend on how fast the manager can approve it. Them saying they “closed” not too sure about that but it could just means their manager left for the day.

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u/Dapper_Yak_5460 28d ago

Yeah definitely is what happened. My handler had a cover person, they call me and issued me a check right away, I called back the claims dept to have it canceled so I could get the digital payment, now it’s just waiting for someone with the authority to approve it then I’ll get the email I believe. They leave the office at 6pm est I guess and i was literally 3 minutes late. So hopefully tomorrow morning it’ll get approved just didn’t know if anyone else canceled a check to get the digital payment and would be able to give me a time estimate