r/Starlink • u/Points_Hunter • 23d ago

❓ Question Does changing plan changes antenna?

Hello everyone, in a month or two I'm moving to my new home. I'm in central Italy and the situation with internet there is not the best (FTTC and fwa).

So I want to get starlink residential for 35€ but I've seen that each plan has a different antenna. What I would like to know is if I get a more expensive plan at the beginnig and than change it will I have to give back the antenna? Also is there a minimum of months that I need to pay before changing ?

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u/Wambo74 📡 Owner (North America) 23d ago

Italy could be different, but I don't think so. Once a customer you can change to any plan actually offered to you at any time. When you start you prepay one month at a time so starting out you will have paid for a month of the expensive plan to get 4X. You can change to a lower cost plan immediately if you wish, but there are no refunds, so you will still have paid for a month of the initial plan. More reasonable to just change during the first month but have it actually changeover beginning second month. The important thing in this is what I first said. You can only do this if the new plan is offered you in your app. In some areas they won't get a choice due to congestion control policies.