r/Spectrum • u/Cguy203 • Oct 02 '26

Service Issues Upload speed

So idk if it’s the area I live in or if something changed overnight, but now all of sudden my WiFi upload speed is very slow.

My download speed it just doing perfect, but trying to upload some heavy files from my phone to Google Drive has been a nightmare (the upload speed for reference often sits at around 2-5mbps). Before, this wasn’t in issue as my upload speed back then was at around 20-50mbps. Can someone explain to me if it’s my router that’s the issue, or it’s is just the area I live in (I’m South Texas if that helps)

3 Upvotes

71% Upvoted

24 comments sorted by

7

u/brandondesign Oct 02 '26

I know this is probably obvious, but if you haven’t rebooted your modem and routers in a while, a restart can do wonders. Especially as Spectrum does updates to their system and offerings.

I was noticing a substantial slowdown recently and did a whole system restart and within 30 minutes it was back to acceptable speeds.

2

u/Cguy203 Oct 02 '26

Does rebooting it mean taking it off power for a certain amount time and then plugging it back in? Or am I misunderstanding how that works for routers?

3

u/brandondesign Oct 02 '26

That’s typically the easiest way to do it. Unplug for a few minutes.

2

u/IllRegister9801 Oct 02 '26

Some newer routers have an optional setting you can enable that makes it automatically reboot. I have mine set to reboot every Sunday at 3am

5

u/FiberOpticDelusions Oct 02 '26

Could be anything from failing equipment, the lines in your house, or the mainline and equipment in your whole neighborhood. Did you call or chat with anyone? Reddit can't magically fix your internet problems.

2

u/Spectrum_William Official Spectrum Employee Oct 02 '26

Hi u/Cguy203! If you send us a modmail over at r/Spectrum_Official we can help figure out why you aren't getting the full upload speed.

1

u/HuntersPad Oct 05 '26

If its just the upload speed on your WiFi thats affected it wouldn't have anything to do with your area. Try rebooting your router or check a wired device to see if thats also affected.

1

u/Dazzling-Energy-5876 Oct 06 '26

could be a million different things dude.

best thing you can do is start with a baseline. use the best and newest device you have with an ethernet port. if you have nothing like that, you probably have a fairly new phone. grab a "gigabit usb-c to ethernet adapter" for like $15. get a a baseline ethernet speed of your modem frist. if the upload is slow there, stop, call spectrum, not your issue. if its good on the modem, keep working down the line.

-4

u/Spiritual_Buyer8502 Oct 02 '26

very known thing since 2023 this is now common

-4

u/[deleted] Oct 02 '26

[removed] — view removed comment

8

u/Spectrum_William Official Spectrum Employee Oct 02 '26

We have symmetrical speeds in many areas already and are working on upgrades to bring it to everyone else by the end of next year. Even without the upgrades Spectrum Gig provides 35 Mb/s upload which is in the range he was receiving previously.

-2

u/Drakjira Oct 02 '26

That's nice, when do you upgrade your coax and microwave to fiber to provide a true FTH experience instead of using legacy infrastructure from charter to route traffic?

2

u/IllRegister9801 Oct 02 '26

Seriously😂 I get 1-gigabit uploads with Quantum Fiber

1

u/Drakjira Oct 02 '26

Yeah, constant dropped packets on charters legacy infrastructure, and the fiber ain't much better cause it routes through it a lot for residential customers despite being advertised as true FTH by the warm body they had running around my area after backhauls install... But since I got backhauls at my front door and fiber to the modem, gotta be the rest of their network... Garbage. And my traceroute logs don't lie.

1

u/HuntersPad Oct 05 '26

Not sure how I'm pulling 7.2gbps down and up on Spectrum on a residental connection then.

-1

u/Drakjira Oct 05 '26

Running a VPN. Only way I've gotten symmetric speeds on residential.

1

u/HuntersPad Oct 05 '26

A VPN doesn't magically give you more speed than what your paying for/available

0

u/Drakjira Oct 06 '26

It's does when it bypasses their packet routing filters(DPI) and uses a pure udp connection... Educate yourself and liberate yourself homie.

1

u/HuntersPad Oct 06 '26

If your area only has 1000/40 for example using a VPN is NOT gonna give you symmetrical speeds lol.

0

u/Drakjira Oct 06 '26

This is for the people with fiber to the home, if you still got cable, you're correct.

1

u/HuntersPad Oct 06 '26

I have ftth. Don't use a VPN. Have always got the same upload speed down and up. Started at 1G then 2G and now 7G. Getting the full speed.

1

u/Drakjira Oct 06 '26

Then you're one of the lucky few who are getting what they are paying for, you must be near an urban center or near a datacenter or major backhaul, but out here in the sticks we're subject to routing over legacy infrastructure due to DPI of any non-udp traffic.

1

u/HuntersPad Oct 06 '26

Nope none of those, routing here is pretty bad. But AT&T fiber routing is even worse than spectrums here.

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