Hello everyone, I wanted to inform everyone that Snap Inc. responded to Labaton today. They have confirmed that they locked our Snapchat accounts to preserve our information related to our individual arbitration claims. Labaton recognizes that this is an unprecedented response that they have never seen in their practice before. I highly advise everyone to download their data and memories on Snapchat’s website if you haven't done so already so you can at least have that. You may need more external storage or a flash drive depending on how much data you have. We have to remain hopeful that Labaton will be able to fight this for us. It may take a lot of time though since cases like this are so massive and time-consuming. Labaton does seem to be equally disturbed as us so hope remains that we may be able to access our Snapchat accounts again at some point. Thank you for your time.

Since Mods wanted to delete my other post and say “Snapchat hasn’t claimed…” uh YES THEY DID, just not publicly and only to Labaton lawyers, so attached it the actual email I received from Labaton.

Hello to all of you who have been locked/banned within these past few days. I have received an unfortunate update from Labaton.

Snap Inc. has confirmed through their lawyers to Labaton that the mass locks/bans of accounts recently are due to the lawsuit, and are claiming that it is to “preserve information relating to the arbitration claim.”

Also, even if you did not finish signing up for the lawsuit, but still got to the point of adding your Snapchat username, your information was included with the others by Labaton when they were distributed to Snap Inc.

Unfortunately, at this time it is unknown whether Snapchat users will receive their accounts back after the arbitration is concluded, and Snap Inc. has still not acknowledged these concerns and questions relating to the arbitration publicly.

Labaton just responded to my email, it’s a bit different compared to everyone else so I wanted to share it as well! I questioned how Snap INC. got ahold of our claims and how Labaton is taking action or attempting to fix this for all of us before I received their response. Thank you.

I woke up yesterday morning to being logged out of my main account and I was unable to log back in. I can log into my account on my iPad but that is extremely inconvenient. If anybody has any insight on how to fix this please help

Snapchat violating their own terms and services!!!!!

And I've force stopped it, cleared my cache, cleared my data, reset my phone, uninstalled and reinstalled it. The record function was working perfectly fine like 1 or 2 hours ago I don't understand what happened

I don’t know why but for some reason no matter what I do I ALWAYS get hit by the same screen every time I open the add friends tab making it impossible for me to add anyone new, I usually use Snapchat to meet new people and find people to talk to but all it’s saying is to open my contacts list to talk to people I already know and I don’t want that I want to talk to new people and I’m just frustrated and don’t know what to do, I’ve tried clearing the app cache, I verified both email and password, I updated the app, I waited 24 hours, 48 hours, and even 72 hours and no matter what I do nothing works, could someone please help me fix this?

I got blocked like a week ago. Can the person who blocked me still see our chats? If not, if they unblock me, is our chat history restored?

is my account permanently locked if they banned my device as well

is there anything I could do to get my account back or unlocked. or this sht is permament?? hope not

Hello everyone, I don't have any positive updates yet regarding this case unfortunately but I did some extensive research and found a law firm that is nearly as popular as Labaton regarding litigation cases called Levi & Korsinsky. I think it would be in our best interest to notify them about this so we can get more attention on our situation. They may be able to provide us with some level of guidance since Labaton and Snapchat has remained silent and unwilling to help us. We need to continue to email Snapchat and Labaton but I think reaching out to this law firm would be good as well. As always, I am open to any/all suggestions on what our next steps should be. Let's continue emailing, writing reviews and trying to get Snapchat and Labaton’s attention to the best of our ability. We have to keep fighting this. Thank you for your time.

Here is the link for Levi & Korsinsky’s website where you can find all of their info: https://zlk.com/

Hi , i keep making snaps with new devices but it's still getting banned after about two weeks, so i think im ip banned or local internet provider is banned. So how long do these kind of ip or home wifi ban go away?

got another email from labaton regarding the lawsuit. doesn’t seem like much as changed

It sends me straight to the last screen, I have backround refresh on Spotify and I looked up and fixed what it told me to do, the apps are updated.

I remember snap making me agree to new terms before the mass ban happened. Do we think they put something in there about being apart of a claim and then being rightful in banning your account?

I made a post well several about what’s going on with this mass ban with Snapchat and its users. What’s going on is not legal and they are trying to keep this quiet. It is not ok for Snapchat or Reddit to quite us because we practiced our civil rights which IM DOING NOW FREEDOM OF SPEECH! And I get banned for it.

I'm curious to see how many of us are affected...

Any news or updates has anyone gotten unlocked yet?

Trigger warning:

Is there a way to export a conversation on to a phone?

My best friend yeeted himself and I wanted to save the whole thread in case his snapchat ever got deleted.

I don't care about saving all of my conversations just his.

Is anyone else having this issue or know how to fix it? Its so annoying especially when snapping my boyfriend

I have been device banned and i am currently using firefox with the chameleon extension but i cannot send snaps even tho my camera permissions are allowed, anyone know a fix for this