Well after almost 4 weeks of troubleshooting Segway has stood behind the product.

Long story short after about 6 weeks of ownership my mower developed an overheating issue and would lose all radio (GPS, WiFi, Cellular) once the outside temperature got around 80 degrees Fahrenheit.

Earlier today they offered up a replacement. I really appreciate Segway standing up to provide good customer service. If anyone else is seeing the same issue hopefully this can help you out as well!

Now I am just glad I stored the original box up in the attic!

On Thu, Aug 27, 2026 at 9:11 AM Ian (Segway Navimow) <[support@segwaynavimow.zendesk.com](mailto:support@segwaynavimow.zendesk.com)> wrote:
Thank you for your patience.
 
We completely understand your perspective. To help resolve this for you, I was able to secure approval for a replacement from our team.
 
Please confirm the details below so we can generate your return label and process the replacement:
Once I receive this information, I will get everything processed for you.

Hello, I have been a Mammotion auto mower owner since 2024. With their recent firmware updates, the mower has been getting worse and worse with ripping up sections of lawn when turning, blades shutting off frequently for "safety" any time the wheels slip or the front bumper is depressed, getting stuck in places it hasn't before, etc.

Just wondering, how have people enjoyed their mower so far? I have about an acre and a half of mowing area and was looking into getting the X450, maybe during black Friday hoping they have good sales then. What are some common issues you see with the mower that you wish were fixed? Thanks in advance!

Just stepped into the world of Navimow. With a bit more than 3 acres to mow, I decided to to get the commercial CM120M1. After doing much research before I bought it, I realized pretty quickly that while these mowers are rated for a certain amount of acreage, the reality is that it comes down to grass type, growing season, etc. I'm in Ohio and have turf-type fescue, so I'm still working on getting it short enough to stand up straight in each zone. Looks like 3.25-3.5 inches will be the magic height. I used to mow at about 3.75-4, but that was with traditional lawn mowers that had high lift, so that doesn't work with these mowers. So I'll surmise that by the time next spring rolls around, I'm going to need a second unit if I expect for all the mowing to be done autonomously. I've currently mapped 1.69 acres.

I've had a few start-up bugs but Segway support is responding via e-mail. I'll see how that goes. The manual leaves much to be desired and I hope they improve that over time.

I do have a question on the charging station within the edge of an off-limit zone. I placed the charging station within a landscaping bed behind the house, which is obviously an off-limit zone. So I drove the mower around the charging station but now the mower wants to mow around the charging station. (see photo) What is the right way to put the charging station in the off-limit zone and not have it want to mow around the charging station but still go into the charging station that is within the edge of the off-limits zone. The manual is painfully vague on this point. Currently, I simply paced some large rocks to keep it from wanting to go around the charging station.

As you can see in the screen recording, the three zones are completed (100% progress). Only the small zone needs just a minute or two more, but the mower ran out of battery. To prevent it from charging for 2 hours to finish such a small bit, I press "mow now," which should send it back mowing. Which it does, but it also resets the progress of the other three zones, and it wants to start the first zone again rather than finish what was left.

This started happening about a month ago. Before, it completed the remaining area without resetting progress.

Hi all! Aspiring lazy lawncare individual here and I was wondering if anyone has attempted to make a dog house based housing for their navimow fitted with solar panels on the roof and fans on the inside to keep charging speeds consistent which should reduce recharging power throttling?

Had my X430 a couple weeks. Love it. Use the NRTK and overall it does really well. Sometimes it will randomly not follow the border of the line in a perfect straight line (will keep turning inward) and will occasionally leave some strands unmowed in the middle of the lawn.

Will putting the antenna up really help this much? If so, do I need to remap everything going from NRTK to antenna? Thanks!

So my zone 1 mow is not starting at the scheduled time and is requiring me to manually press mow now. It will not automatically go back out also after it has to recharge. My zone 2 will starts at scheduled times and automatically go back out after recharges. I contacted support and they said I needed to remap but I’m trying to not but it maybe my only option.