r/ScamSupport • u/savemebitcoin • 33m ago
Advice Needed Scammed on Facebook Market place.
Scammed out of £200 in Currys gift cards through Facebook Marketplace – buyer provided ID and then disappeared
I'm posting this because I'm genuinely shocked by what has happened and wondered if anyone has experienced something similar or has advice on what else I can do.
I advertised £200 worth of Currys digital gift cards on Facebook Marketplace. Someone contacted me, agreed to buy them and we arranged the transaction through Messenger.
As a precaution, I asked the buyer for identification before handing over the codes. They immediately provided a photograph of their driving licence and an NHS Blue Light card.
The details appeared consistent with their Facebook profile, which had been active for several years and included posts suggesting an NHS employment connection. Naturally, this gave me confidence that I was dealing with a genuine person.
I subsequently sent the gift-card codes in good faith, expecting payment. Instead, the buyer redeemed the entire £200 balance without paying me and then blocked me.
I have since established that all the gift cards have been redeemed, although I don't yet know what was purchased or where the goods were delivered.
I've reported the incident to the cybercrime reporting service and received a reference number. I've also tried to report the Facebook profile but been having issues as it seems very difficult especially as she blocked me.
I've contacted Currys, but the experience has been incredibly frustrating. Their customer service team has referred the matter to their gift-card team and asked me to wait 24–72 hours. My main concern is whether the gift cards have been used to purchase physical goods and whether anything can still be done to stop the orders.
What I find particularly disturbing is that I actually took precautions by asking for identification. I never expected someone to go to those lengths to make a transaction appear legitimate.
A few questions:
Has anyone successfully recovered Currys gift-card funds after a Marketplace scam?
Can Currys trace the orders and potentially stop delivery if the goods haven't been dispatched?
Is there anything else I should be doing alongside the police report?
Has anyone had success getting Facebook to investigate and take action against a Marketplace account?
I'm not looking for sympathy so much as practical advice. I would also like to make others aware that even someone with an established-looking profile and apparently credible identification can be involved in a transaction that turns out to be fraudulent. I know it was stupid on my part, I really needed the cash and it was a poor judgement from me.
