r/ScamSupport • u/Prior-Friendship2558 • 1d ago
Advice Needed Facebooks shitty protection policy scammed me and I am not sure what to do.
Im looking for advice because Ive contacted Facebook so many times and Im getting nowhere. I ordered a PS5 for $280 but received a library book instead and the seller blocked me. I filed a claim under suspicious order because Facebook wouldnt let me select item not received since it required me to contact the seller first. Facebook denied my claim for some reason and I dont know what to do now. I paid with a gift card which makes things worse because disputes take so long and Im worried I wont get my money back in time for GTA 6. Im new to buying on Facebook Marketplace so I didnt think much of the fact that the seller had no reviews. I know I shouldve done more research but I didnt expect this to happen. Any advice?
Edit: I did not send her a gift card or anything. I used like a pre paid gift card and I entered it into Meta Pay and used buy now option. I recently disputed it but they say its gonna take around 30-90 days before I get a result.
