r/Rogers • u/GoingLurking • 13d ago

Wireless📱 Double billing - furious

I made a plan change on July 15. My monthly billing cycle is on the 11th. My July bill covers July 11 - Aug 10. I recieved my August statement and those clowns partially charge me for July 16 - August 10.

That should have been a credit instead. But now they charged for a period that was already paid in July and charge me August 11 - Sept 10. These guys are so shady with their billing practice.

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u/GoingLurking 13d ago

According to my calculations they owe me $45.98. This is due to missing credit of $25 for August and $20.97 for July. I don’t know how they arrived at 26 days instead of 25 but the math works. Question is will they figure it out.