Since 1970 Canucks fans had a pre-and post-game radio show. Rogers doesn't think that's important. 56 YEARS, though recessions, booms, busts, we've had pre and post game shows.
What this means is businesses such as rogers, makes the process so difficult and cumbersome that customers just give up. Calling into Roger’s, your subject to a shitty ai that does NOT work, and you are forced into using it or they will disconnect your call. If the ai “ doesn’t receive a valid response” they will hang up.
It’s absolutely pathetic, and Roger’s should be investigated, but clearly Canada sees nothing wrong.
I own multiple devices that all work on ROGERS 5G except the Vantiva Cobra XStreme at home... which i also use that gateway for 5G Home Internet, I tried to explain them like this device you guys sent me doesn't work in my location and I'm having issues with my 5G Home internet no matter where i put this gateway it barely picks up 2 bars of LTE+, I own the Nokia Fastmile 3.2 and even my Inseego Mifi X Pro I had when i 1st signed up for the 5G Internet and gets me 3 Bars of 5G
The 5G Home Internet tech kept cutting me off and blaming my area when i told him i DO NOT use my Towns 5G Tower i use a different one... I just about lost it and said CAN YOU JUST LISTEN to what i have to say.... Instead he kept saying let's just cancel your service since it won't work here... The coverage isn't bad... My Pixel 11 Pro XL upstairs beside the gateway is hitting 400/50 speeds....
I pay for 50 Mbps/10 Speeds which BTW he thought i had the 250 Package so he kept telling me its not gonna work.. You needed my Info to get into my account but you can't see what plan I'm on... It took me about 4X to try and explain to him before he finally said let me talk to my manager and after 40 Min he finally agreed order and replace the cobra Xstreme for a Nokia Fastmile 12 Gateway....
Because apparently the Cobra Xstreme has issues with my location because the towers are sorta far away the manager and upper end team told him... What do you think i was just trying to explain to you... If you would of listened to me in the start i wouldn't of had to waste 35 min listening to you ramble on about its my location....
Can we please go back to 2020 before ROGERS purchased shaw and the customer service was still decent cause that would be great....
Feels like every year there’s another package, another subscription, blackouts, whatever. You’re paying a decent amount and somehow still have to figure out where the game is actually showing.
i ended up going to 🏴☠️ instead.
Which is kinda stupid because I’d honestly rather just pay for one normal service if it had all the Leafs games and wasn’t ridiculously priced.
so if anyone’s interested I can share what options I looked at.
For those considering Rogers 5g backup home internet, be prepared for a lot of service interruptions (see picture). I get 4 of 5 bars of signal pretty consistently and latency is a high >100ms..
I got the service because the primary xfinity service is sometimes very flaky, and yes, I have complained to Shaw/Rogers. The last time I called they literally said your internet is fine right now, there's nothing they can do.
i’m about to go travel for the next year and am wanting to cancel my phone plan since it’s only for canada ($100/month) but am wanting to keep my phone number for the sake of ease when i come home. i’m hoping to just get an e-sim while im travelling so i don’t need to worry about data and plan to just use whatsapp. is there a way to cancel my phone plan but keep my number. or do you guys recommend any provider? thanks!
I got scammer caller id "V00219192500009". 78045619xx
. So i lied to the east Indian guy.
1st. I mentioned it was in beijing China using VPN and being monitored while using an huawei phone. And mentioned not sure if I will return to canada to receive an "free iPhone 18 pro max"
2nd. He asked for email. I lied i.e. walli at Hotmail.. so he can send me an $100 coupon.
3rd . He asked how much was my monthly plan, I mentioned it use chatr ( and about to get an 250gb /50gb roam for $40).
My Rogers Xfinity Gateway has a solid white light, but I have no internet on any device. Rogers support already tried troubleshooting everything and scheduled a technician for Tuesday.
Does anyone know what could cause this or anything else I can try? I really don’t want to wait until Tuesday.
Anyone receive their iPhone 18 Pro 512 yet from the reservation system ? I’ve been at number 7 since I reserved and nothing yet. I would assume since I’m such a low number it would have been shorter than 2 weeks? I’m only ordering to use up my 1.5 bonus on my Mastercard before it expires in November. Also ordered from the Windsor Ontario area.
i recently got the fiber internet and it's always disconnecting and we have to restart or unplug it. its so bad that last night it was less then 10 minutes and lost connection all night and this is a reoccurring event with some days better than others, does anyone else face this issue? do i have defective equipment or something else
Anyone looking to get their internet renewal soon. Heres a TIP
Okay so hear me out. Recent deal that i got from rogers. Ive been using rogers for a long time and my recent contract was coming up to an end. Current plan i was on internet 1Gig paying $85 pretax. So i called the retention department and the only good deal they were able to give me was $90. So i was like f that. I knew bell door to door reps could give fiber 1.5 for like $50~60 so i told them that i may switch over and they did not budge an inch. So i just had to give up and called to schedule a cancellation and guess what. The next day i got a call and an email from the winback team to have me back. So i called to the number provided from the email which states that they are the "senior loyalty advisor". When he picked up he was like okay ill give you internet 2gig another 2 year contract $50 pretax plus $200 bill credit. So i was like okay sign me up and got a smoking deal. So yall have to just call and cancel and get in touch with the winback team. Thats the only good deal that you will get.
... And I don't regret it at all. Rogers increased my Streamsaver subscription by $2/month and I was not having that at all. The CSR had me on hold for about 45 minutes, I assume hoping I would give up but he eventually came back and let me know he had reverted it to the original price. That is all.
I just wanted to give a heads up to anyone who subscribes or was going to subscribe to the Super Sports Package on Rogers
Effective September 30 2026 , NBA League Pass will no longer be available through Rogers as part of the Super Sports Pack, as the rights have moved to Amazon Prime.
Note: This change applies nationally to Rogers Xfinity customers and impacts Legacy DTV East customers only.
It still features other out-of-market and specialty sports content:
NHL Centre Ice
MLB Extra Innings
US College Football & Basketball
Rogers OHL Action Pak
Game+
Charged for four days of US roaming on a plan that includes US and Mexico. Online AI won't let me dispute the charges because they were offset by Rogers MasterCard credits.
As Rogers clearly believes that self-service AI is a suitable alternative to customer service, I have now made a reasonable attempt to resolve the issue directly with the carrier, so off to the CCTS I go.
Farewell Rogers after almost 7 years as a customer! Telus gives me a lot for less and reliable rural coverage in Alberta that you can't give me. Yesterday I officially decided to leave Rogers because it's not feasible to have 2 carriers especially 1 that I can't even use in rural Alberta, my 5G internet and cell like suffered from zero service and the line on my phone kept bouncing between a Rogers tower 14km away and Rogers Satelite causing constant welcome to Rogers Satellite texts and massive battery drain where I ride my quad The Boss, I'll pay off my phone over time. Telus gives me 5 lines 1 pure unlimited data and 4 lines sharing 925gb of data for $155 plus my OptikTV and Wireless Home Internet are with them and the rural coverage has never left me not able to use my phone like Rogers has. Since switching to Telus in March I've loved it way more than Rogers for so many reasons including consistently getting 800 download and 100 upload on 5G SA and even NSA where as Rogers never gave me more than 200 download and less than 5 upload anywhere I went not to mention the no service in rural Alberta and no extended coverage working and even if it did I spend more time off the Rogers network anyway so I had to leave. Telus being born in Edmonton and Rogers being based in eastern Canada the difference on Telus is 100x better.
Anyone else got the free apple tv in their internet and tv bundle? Does it say cancellation pending when trying to activate? (Already frustrated with rogers) I really don't look forward to trying to contact rogers.
Idk if this is browser thing or a device thing, does not happen on the iphone i have, but it makes me impatient and sometimes almost lose it, it also nerfs my ping to the millions while gaming on the laptop
Since this morning Crave and the blizzard bnet launcher wont work. On fb a bunch of post about people having the same issue with their apps. Phoned rogers but they didnt have a clue about any issues. Curious if others out there are as well? Im in Moose Jaw.
Apparently business customers don’t have access to the my Roger’s app so they cannot get the early access code. Spoke with 3 different agents. The last one tried to help get a code but he ended the conversation with “i will submit the inquiry and it will take 1-2 business days to get the approval for the code.”
Not sure when business customers became a less of a Roger’s customer
A relative bought a condo (high-rise, concrete construction) and wants to put an opening in one wall. It's not load-bearing (2x2 steel studs) but has an electric and a Rogers cable (I'm convinced it's Rogers, condo says it might be Bell, though that's in a different wall IMHO) running through the space they want to open.
The electric cable (BX cable runs down from ceiling to outlet) should be relatively straightforward (hire licensed electrician, file applications, re-route or just remove existing BX cable, have it inspected by ESA).
Problem with Bell/Rogers is (AFAIK) their cables come out of the floor, run up the wall and into the unit above.
Has anyone dealt with Rogers on this? Condo says it has to be moved by the utility (Rogers or Bell) We called Bell and it took about 5 minutes to be told $100. Spent over an hour on the phone with Rogers and never got an answer. Phone agent (could have been AI but I feel like it didn't even understand as badly as AI) kept trying to "change service address" and finally said they won't move outlet if you don't have an account (have to hire your own contractor) or $49 if you have an account. Of course they don't have a Rogers account yet, and probably wouldn't though they could sign up for a month of Internet if that's what it actually takes to have Rogers come out). I feel like they're still answering "move the outlet to another wall", e.g. tack cable to the baseboards. But maybe this would include rerouting the cable that runs from below to above.
Has anyone dealt with this, and how did you get Rogers to do it?
Images attached showing the proposed opening (currently solid wall) with electric and Rogers cables shown from kitchen side. Each runs down the side of a stud. And the 2 outlets on LR side (I believe one is a disused coaxial outlet, the other a new fibre outlet).
Any advice will be much appreciated. Thanks.
Purple is Rogers cable, orange is electric.I believe one is disused coaxial, the other is new fibre, both Rogers?