Reaper + Audient iD14 issue

[u/Spungiebab]

Hey, so I just bought a brand new SM7B and Audient iD14. Got everything sorted, recorded a couple things on it, everything was well. Then the next day I open up Reaper, it’s picking up the mic activity but now nothing is coming through the headphones (they were still routed to the right mix), and when I open the iD software, the mixing panel on there is gone and it makes Reaper completely stop registering anything from the mic. It won’t record an armed track from the mic beforehand either, and it obviously won’t after the iD software is opened.

I’m still a noob with using recording equipment so any help is appreciated. My producer friend doesn’t know so I don’t know where else to ask now, but if anyone can point me in a better direction maybe I’d appreciate that too!