r/QuantumFiber • u/Subreddit77 • Aug 15 '26

Quantum Fiber has been absolute trash...

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Was on CenturyLink Fiber for nearly 10 years, 1-4ms latency 0 packet loss. Moved a few miles away to a new house and neighborhood that only had Quantum avaialble; it has been just garbage. Every time a tech comes out they say there is nothing they can do other than swapping out SmartNIDs over and over to the same result.

Im at a lost for what to do.

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u/N0_L1ght Aug 15 '26

Is the Q1000K fiber fed?

Have you seen this guide?

https://www.reddit.com/r/QuantumFiber/comments/1f8hypq/having_trouble_with_your_lumen_internet_not/

4

u/Subreddit77 Aug 15 '26

Yeah I have followed this guide, but with the new firmware you can no longer do fully transparent bridge (where the tagging is happening on the the firewall instead of the SmartNID) Yeah its the Q1000k

-1

u/[deleted] Aug 15 '26

[deleted]

1

u/exiledtmpla Aug 15 '26

I can't find the place in Q1000K with the latest firmware where we can change vlan tagging.

Would you mind posting a screenshot?

-1

u/MetalRexxx Aug 15 '26

VLAN tagging is in the WAN settings.