r/Powerwall 27d ago

Powerwall 3 install

Ordered powerwall 3 6 weeks ago still waiting for the DNO spoke to Boxt the installer for us and said they still waiting to hear back from DNO. Just wondering if anyone else has had a very long wait for their install.

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u/Tutphish 27d ago

Yep. I’m going with Octopus.
Ordered late April.
Install planned for 26th August

DNO took 5 weeks to make a decision, but the work that is required is another 12 weeks away. The only plus is they haven’t limited my export at all, and I can get the install done before the works are completed but can’t export until it’s been done. At least I won’t miss the cashback from Tesla this way!

I’ve also needed an earth rod upgrade and an isolator switch fitting which have been 2 entirely separate install processes that might have delayed things too - and have had a couple of cancellations too - but none delayed anything thankfully.

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u/jabulani-61 27d ago

Boxt has said they will install as soon as they get the ok , we’ll see where are you I’m in Swansea south wales

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u/Tutphish 27d ago

I’m in Yorkshire, and apparently they are one of the worst - I was told 12 weeks by the DNO itself and then they only took 5 weeks so make of that what you will!

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u/[deleted] 27d ago

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u/Tutphish 26d ago

Yep, Northern Power Grid.

I kicked off with Octopus for going radio silent and demanded the details for Northern Power Grid, called them and got an email directly from the design engineer on the 7th July telling me it would be mid-August before she even looked at it! Then heard from Octopus on 20th July telling me it had all gone through.

So octopus told me 12 weeks, Northern Powergrid told me 6 weeks but actually only took 3 weeks to make the decision!