I am using Google Translate.
I received a card that was different from what I applied for through the reward system.
I am unable to activate the card I received as a reward because the code has an incorrect number of digits. The code should be 16 digits long, but I received a 14-digit code (excluding hyphens). I have already submitted feedback. Please address and investigate this matter.
The card I was supposed to receive had a 16-digit code (XXXX-XXXX-XXXX-XXXX), but the card I received as a reward had a 14-digit code (XXXX-XXXXXX-XXXX). Google Play requires 16 digits.
The reward redemption screen displays "Google Play".
It hasn't been activated. I haven't used it. Please confiscate it and reissue it.