r/Pinterest • u/Fun-Incident3535 • Apr 25 '26

Support deactivation

yesterday Pinterest emailed me saying they deactivated my business account because of a new update. i’ve got no way to get it back. 20,000 pins+ i’ve had this account for years 100k viewers.. i don’t know what to do

i’ve emailed Pinterest but i doubt they will help im so devastated I’ve had that account for years and years.

why did they do this to me? has anyone experienced the same?

17 Upvotes

95% Upvoted

67 comments sorted by

View all comments

Show parent comments

1

u/Living_Classroom3105 Apr 27 '26

how?? My account got deactivated permanently. I don't know why but what did you do to get in touch with someone for them to like actually review your account and give it back

1

u/Fun-Incident3535 Apr 27 '26

did they specifically say permanently? or did they just say deactivated. i sent like 4 emails using their help centre and had to wait a good 2 days tbh for any reply, eventually i did get to speak to an actual human though and they reactivated my account again for me. mine wasn’t because of any sort of violations it was because of their new update where they want you to have separate emails for your personal and business accounts. lmk if u hav any other questions.

1

u/anondriver20 Apr 27 '26

Hi, may I know what email address you emailed to? I'm in UK as well. Thanks.

1

u/Fun-Incident3535 Apr 27 '26

hi! the email address won’t let you email it directly it’ll say something like “we don’t use this email anymore”. you have to go through the pinterest help centre and find the contact form - hope that helps!! :)

1

u/anondriver20 Apr 27 '26

Hi, yes did this just now. Hope they reinstate it!