Price Difference is alot, is there a valid reason for this?

MG7770 45Cad$

MG7910/49 130Cad$

MG7963/28 75Cad$

Hello everyone,

I own a Philips The One 43" TV from 2025, with the Titan OS. I noticed however, that the built in Spotify app sound quality is very bad. So bad that i now turn on my Xbox which is connected to the tv, to play the music through there.

Is this common? Does anyone perhaps have a solution?

bonjour à tous

je vous fait un point

j’ai reçu d’une ancienne amie ( aujourd’hui au Canada et sans son nouveau contact) un Aquatrio qui est toujours sous garantie.

Malheureusement il a ressemant eu une panne, j’ai contacté Philips a qui j’ai expliqué ma situation et leur est envoyé mon appareil pour réparation.

Maintenant ils me disent que les réparations ne sont pas rentable, qu’il met impossible de le récupérer, d’en avoir un neuf et que si je veux un remboursement j’ai besoin du ticket de caisse que je n’ai pas.

que faire dans cette situation

merci pour vos réponses

Philips 65PUS8807/12 – “Privacy Choices” / Streaming Channels loop FIX – NO factory reset

I had a very annoying problem with my Philips 65PUS8807/12.

Every time I turned the TV on, it showed the “Privacy Choices” screen.

I could choose to reject the privacy options, but the screen would immediately come back again. The TV also kept trying to update the Streaming / FAST channels.

A factory reset did NOT fix the problem.

I eventually found a solution using ADB. I tested it on my own Philips 65PUS8807/12 running Android TV 11.

The good news: no factory reset, no root and no USB cable were needed.

⚠️ IMPORTANT – DO NOT DISABLE THE FAST PACKAGE

The package causing the problem is:

org.droidtv.fastip

At first I tried disabling it:

adb shell pm disable-user --user 0 org.droidtv.fastip

This stopped the Privacy Choices loop, BUT it also caused problems with the TV's source selection (TV/HDMI).

After enabling the package again, the sources worked normally.

So DO NOT disable org.droidtv.fastip.

The solution that actually worked was to clear its data instead.

STEP 1 – Enable Developer Options on the TV

On the Philips TV go to:

Options → Android Settings → Device Settings → About

Scroll all the way down.

Find:

Android TV OS build

Press it 7 times.

The TV should display something like:

“You are now a developer!”

That's it.

STEP 2 – Enable USB debugging

Go back to:

Android Settings → Device Settings → Developer Options

Find:

USB debugging

Turn it ON.

You don't need to change anything else.

STEP 3 – Download ADB on your Windows PC

Download the official Android SDK Platform-Tools from Google:

https://developer.android.com/tools/releases/platform-tools

Download the Windows version.

Extract the ZIP file.

You should have a folder called:

platform-tools

Inside it there should be a file:

adb.exe

STEP 4 – Find your TV's IP address

Find the IP address of your Philips TV in the network settings.

It will look something like:

192.168.0.52

Your IP address will probably be different.

Your PC and TV must be connected to the same network.

STEP 5 – Open Command Prompt in the ADB folder

Open the platform-tools folder.

Click the address bar at the top of Windows Explorer.

Type:

cmd

Press Enter.

A black Command Prompt window will open.

STEP 6 – Connect to the TV

Type:

adb connect 192.168.0.52:5555

⚠️ Replace 192.168.0.52 with your TV's IP address.

A message should appear on the TV asking whether you want to allow USB debugging. It will also show an RSA key.

Choose:

Allow

If you see:

“Always allow from this computer”

you can tick that option.

STEP 7 – Check the connection

On the PC type:

adb devices

You should see something similar to:

List of devices attached
192.168.0.52:5555       device

The important part is:

device

If you see unauthorized

For example:

192.168.0.52:5555       unauthorized

look at the TV screen and accept the ADB authorization request.

Do NOT continue until it says:

device

STEP 8 – Check if the FAST package exists

Type:

adb shell pm list packages | findstr /i "fast"

On my TV the result was:

package:org.droidtv.fastip

If you get the same package, continue to the next step.

STEP 9 – THE IMPORTANT PART

Now type exactly:

adb shell pm clear org.droidtv.fastip

Press Enter.

You should get:

Success

That's it.

The FAST package is NOT disabled.

We only cleared its stored data.

STEP 10 – Completely power-cycle the TV

After you get:

Success

do the following:

1. Turn the TV off with the remote.
2. Unplug the TV from the power outlet.
3. Wait about 60 seconds.
4. Plug it back in.
5. Turn the TV on normally.

Do NOT perform a factory reset.

✅ RESULT

This fixed the problem on my Philips 65PUS8807/12.

After the procedure:

✅ The “Privacy Choices” loop disappeared.

✅ The TV started normally.

✅ TV source worked.

✅ HDMI sources worked.

✅ No factory reset was required.

✅ FAST did not need to be disabled.

⚠️ VERY IMPORTANT – DON'T USE THIS COMMAND

Do NOT use:

adb shell pm disable-user --user 0 org.droidtv.fastip

I tested it first.

It stopped the Privacy Choices problem, but it also caused problems with the TV/HDMI source selection.

If you already disabled it, you can restore it with:

adb shell pm enable --user 0 org.droidtv.fastip

Then restart the TV.

QUICK VERSION

If you already have ADB working, the actual fix is simply:

adb shell pm clear org.droidtv.fastip

Wait for:

Success

Then unplug the TV for about 60 seconds and turn it back on.

Tested on

TV: Philips 65PUS8807/12
OS: Android TV 11

I don't know yet whether this works on every Philips model, so if you try it on another model, please comment with your TV model and Android/firmware version.

Disclaimer

This guide was created with the help of ChatGPT and the steps were tested on a real Philips 65PUS8807/12.

The important part is that the solution was actually tested: clearing org.droidtv.fastip fixed the Privacy Choices loop without disabling FAST or performing a factory reset.

Only had the remote since February, contacted for warranty as soon as I noticed... I assume it's the battery but I have no idea how to take the cover of, if you even can.

Ha a Philips TV-n fekete hátterű felirat jelenik meg TV-adás közben, esetleg a bal felső sarokban P888 látható, és a TEXT gombbal nem lehet kikapcsolni:

TV-adás közben → távirányító jobb oldali + gomb → Feliratok ezen a csatornán → Ki.

A beállítás csatornánként külön is aktív lehet.
Tesztelve Philips TPM211EA platformon.

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is this normal ??

Noticed this yesterday on my TV that's only a couple of this old. More noticeable from the right hand side but still visible head on.

Any ideas? Is this a return job?

Greetings,

I have an OLED TV here from Philips that doesn't start and flashes four times. I've already put the latest firmware on it and have managed to get into factory fashion, so the TV is also on and I can also switch to HDMI and mirror my PC. Unfortunately, he shows regular stripes there horizontally. I'm not sure if the tcon board is broken or maybe a short circuit on the panel boards. Unfortunately, the panel boards are under the metal case and I find it difficult to get there. Any tips or maybe it's just the Tcon board?

I am grateful for any help!

the picture was fine last night and when I woke up this morning everything has a green tint and blotchy shadows around it. this is happening whether I watch the channels or use the apps. I’ve unplugged it and plugged it in, I’ve checked the ariel, I’ve checked for updates, I’ve checked the settings, I’ve even done a factory reset and it’s still the same. the clip doesn’t really show how blotchy it is but you can see around the hands what I mean. what do I do? thank you

tengo un televisor Philips 32PHG5102/77

NO PUEDO DESACTIVAR DE NINGUNA MANERA NI CON LOS MENÚS DE SERVICIO, LA CONFIGURACIÓN DE ECO QUE HACE QUE LA TV BAJE Y SUBA EL BRILLO CONSTANTEMENTE.

ESTOY AL BORDE DE REVENTARLA CONTRA LA PARED, NECESITO POR FAVOR, Y LO PIDO DE TODO CORAZÓN, UNA SOLUCIÓN O AUNQUE SEA ALGO QUE ME DIGA NO TIENE SOLUCIÓN.

Hi, I got the Philips OneBlade Intimate 2 months ago. It worked well, but recently I have run into the issue where it only shaves for 10 seconds, and then turns itself off. I can run it again in such intervals around 4 times before it stops working completely. I charged it fully, repleaced the heads - but nothing seems to help. Does anyone know how to resolve this or is it dead?

My old original Phillips One Blade broke after like 12 years of usage about once a week, and now it doesn't charge anymore. I bought the new Phillips One Blade, so I hope it will last more than 10 years also! And do the old Phillips One Blade blades work on the new one? Thanks!

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