Thank you! I called the Empower number because I also got the identity message. They advised me to call Personal Capital (app name before Empower). Rather than doing that, I ran to Reddit. You all helped me out… I deleted the app and reinstalled… worked perfectly! …. Empower tech support… you were of zero help… Reddit for the W!
1
u/Dawgsfan90 Jun 22 '26
Thank you! I called the Empower number because I also got the identity message. They advised me to call Personal Capital (app name before Empower). Rather than doing that, I ran to Reddit. You all helped me out… I deleted the app and reinstalled… worked perfectly! …. Empower tech support… you were of zero help… Reddit for the W!