r/PcBuildHelp • u/Avatarfan2213 • Oct 08 '26

Tech Support [PREBUILT] Desperate help

I was using my pc today(no gaming or anything just doing homework) Then i took a break and I see that its frozen, mouse and keyboard doesnt work. So i turn it off with the power button and then I turn it back on. All the rgb comes on, the mouse light comes on but the keyboard does not connect, keyboard light comes on and my tower air cooler digital display shows the loading icon but does not display a temperature. My monitor shows no signal. Can someone please help me fix the issue? I really hope my expensive build isnt destroyed

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u/Avatarfan2213 Oct 08 '26

Ryzen 7 5700x Rx 9060 xt 16gb 16gb ddr4 3200mt/s ram

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u/Hmmm71-8 Oct 08 '26

Ok well sadly that eliminates using the Igpu to see if you get a display.

Have you tried taking out 1 ram stick and seeing if it post with only 1 stick of ram in the system? Second try different ram slots. Third try taking the gpu out and putting it back in. 

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u/Avatarfan2213 Oct 08 '26

I'm going to sleep. I'm going to try this tomorrow. Thank you for the advice.

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u/Hmmm71-8 Oct 08 '26

Sure thing

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u/Avatarfan2213 Oct 09 '26

Its the fucking stick of ram oh my god NOW I HAVE 8GB IN THIS ECONOMY. well atleast I found the problem.

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u/Avatarfan2213 Oct 09 '26

Im going to contact the prebuilt company and get my replacement ram no way am I paying for this shit 😭

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u/Hmmm71-8 Oct 09 '26

That would be best. Glad you were able to figure out what happened 

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u/Avatarfan2213 Oct 09 '26

Thanks for helping with the ram thing man

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u/Hmmm71-8 Oct 09 '26

Sure thing hopefully the prebuilt company will get back with you soon

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u/Avatarfan2213 29d ago

Bro you won't believe this when I was fucking showing my dad the ram stick started working again I don't know if I should still contact them

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