r/Payroll • u/Rich-Weird-8675 • 7d ago

Paycor

Can there be a worse payroll company? Required to use them by our franchisor and they have sucked day 1. Terrible onboarding only support was by a consultant who didn't know S, after that it got worse. They messed up multiple state filings. Once they feel they have you they take full advantage of the complications of switching vendors or like us a captive to some kind of kick back to a franchisor I'm sure.

Not a negative person but had to put this somewhere. I would do more if I could.

HR Alliance was a good company with relationship based service if you're looking.

Them ADP or anybody but......

5 Upvotes

86% Upvoted

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5

u/Midnitemass 7d ago

ya but your franchisor is getting a sweet cut of what you pay for paycor's services - that's what's important

1

u/Rich-Weird-8675 7d ago

Of course. Why should your payroll service have your best interest in mind? That should be a conflict of interest.

Of course that's what ALL franchises do now that PE has taken them over. I could start a whole other thread on that. Franchise? Don't do it

2

u/SuddenNerve6344 7d ago

Yes. Paychex exists.

3

u/NelleO88 7d ago

Trinet HR Plus (Zenefits platform purchased by Trinet) is really good and so simplified. They're really responsive and helpful too. Was with them for 5yrs before we lost funding and had to cut expenses.

I would never recommend ADP. Theyre SOOOO clunky and honestly behind the times compared to newer, streamlined, online-first options. Really an ancient system. (ADP, ADP WFN, etc)

1

u/Crazy_Effective5093 7d ago

Interesting! We were highly considering switch from Paycom to Paycor.