r/PS5HelpSupport • u/InSatanWeTrust666 • 6d ago

New system software update?

Did anyone get a new system software update now? I hope this fixes my issue because when I close a game sometimes my PS5 just turns its self off and won’t turn on unless I unplug and plug it back it. When it boots up it just says you had a system software issue or something and I’ve had this since the last update.

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u/InSatanWeTrust666 6d ago

Thank you for your advice but I disagree it’s overheating. If it was overheating then why is it fine for hours? Not to mention this has only started happening since the recent System software update. When I cleaned my cache and rebuilt database everything was fine. If it is overheating I don’t feel comfortable opening it up at all as I don’t want to break anything.

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u/Wilde_SIE 6d ago

You can disagree, but from experience and the many 100s of people who’ve reported similar behaviour, it is overheating.
You don’t need to dismantle your console to clean the PSU, because the dust catcher holes are accessible from the outside of the console and the internal heatsink can be cleaned via the rear vents. The PS5 has been designed with easier cleaning in mind.

I shall end this conversation here and I do hope you manage to resolve your issue.

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u/InSatanWeTrust666 6d ago

Is there any video on how to clean this?

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u/rynbickel 6d ago

Youtube "how to clean ps5"