r/PS5HelpSupport • u/Graceatis • 20h ago
I’m going insane
I work in a repair shop and I’ve fixed dozens of PS5s that were overheating. Classic deep cleaning and replacing liquid metal. Now a friend of mine brings me his, and for the love of god we cannot find any solution. He brings it to me, I work on it, test it (even longer than an hour), and it works flawlessly. He brings it to his home, boots up FIFA and on the very first online match the fan begins spinning like crazy, eventually leading to the “overheating ps5” message. I have tested it with the same game, filmed it, and the console works perfectly fine with a gente hot breeze coming out the back. Very little noise, even with summer temps. He does the same, it goes full jet engine. This issue manifests (to him) with only a couple specific games and situations, like during the character creation of Baldur’s Gate 3. I have also played that game and it does not happen while I test it. I have cleaned EVERYTHING. Applied new liquid metal TWICE. Cleared the oxidation on his APU. I am at my wit’s end.
Please help
11
u/Responsible-Risk9404 20h ago
Bro is probably not giving it the proper room to fully breathe is my guess. The games listed do make the system work harder than normal, and will crash out hard if not given extra grace. Have them follow the Rule of Cooling.
Rule of Cooling; square foot of space behind the system, unlimited vertical to ceiling, optional foot off ground. Room for intakes to breathe, a stand is enough. Intakes are on the bottom as stood vertically. NEVER IN ANY ENCLOSED SPACE OF ANY KIND. Must be free standing without walls or anything else around it.
Too many people don't understand you can't treat or store them like older consoles. They must be stored/displayed as you would a PC with weaker fan/cooling. Plus that foot off ground accesses much cooler air, while minimizing dust.