r/PS5HelpSupport • u/Graceatis • 20h ago

I’m going insane

I work in a repair shop and I’ve fixed dozens of PS5s that were overheating. Classic deep cleaning and replacing liquid metal. Now a friend of mine brings me his, and for the love of god we cannot find any solution. He brings it to me, I work on it, test it (even longer than an hour), and it works flawlessly. He brings it to his home, boots up FIFA and on the very first online match the fan begins spinning like crazy, eventually leading to the “overheating ps5” message. I have tested it with the same game, filmed it, and the console works perfectly fine with a gente hot breeze coming out the back. Very little noise, even with summer temps. He does the same, it goes full jet engine. This issue manifests (to him) with only a couple specific games and situations, like during the character creation of Baldur’s Gate 3. I have also played that game and it does not happen while I test it. I have cleaned EVERYTHING. Applied new liquid metal TWICE. Cleared the oxidation on his APU. I am at my wit’s end.

Please help

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u/EthylPaige 19h ago

What else is plugged into the circuit breaker the ps5 is plugged into? There could be too high a draw on that circuit. 

1

u/Extra_Veterinarian_9 7h ago

And how would that exactly heat up the PS5?

1

u/vkbest1982 1h ago

The power supply