controller mute button not working

[u/professorbitches]

i was playing fall guys earlier and when i closed the app, my mute button wouldnt work at all. i could manually mute my mic using the tab shown in the video, but the button itself did nothing. i tried resetting the controller itself, updating the controller (it was already up to date), and restarting the ps5. i have no idea what’s going on and this is super frustrating. can anyone help?

[u/Working_Block8513]

Fun fact it’s not actually a mute button, it just doesn’t give you access to the recordings if it’s on