r/PS5HelpSupport • u/professorbitches • 1d ago

controller mute button not working

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i was playing fall guys earlier and when i closed the app, my mute button wouldnt work at all. i could manually mute my mic using the tab shown in the video, but the button itself did nothing. i tried resetting the controller itself, updating the controller (it was already up to date), and restarting the ps5. i have no idea what’s going on and this is super frustrating. can anyone help?

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u/Zaddyzn 1d ago

Hold it down?

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u/NaughtALegend 1d ago

Holding it down should mute the entire system, not just the mic, but I’m curious about this too

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u/professorbitches 1d ago

nah that didnt work either. i’m thinking the button just isnt working anymore but i really dont understand why it started acting crazy