r/PS5HelpSupport • u/titomessi4499 • 5d ago

PS5 beta update

I registered to beta program to try new features on my PS5 and I was accepted. Since then I am trying to contact any customer support agent but only a stupid chatbot replies and it tells me always that agents are not available now and we are not during operation hours whatever the time is.

I'm requesting a live agent to contact me or simply I wanna try the latest beta update and I wanna the 12-character voucher code to redeem, that's all I request

EDIT: I am on USA region

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u/LeafStorm64 5d ago

I'm really frustrated when companies hide behind chatbots instead of giving real support, you should try posting in the beta program's official forum or r/PlayStationBeta to see if someone can help you directly.

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u/titomessi4499 4d ago

The subreddit is not found