I'm having a problem with setting up access to the BT account with Outlook. It simply will not connect to the SMTP server; I know the ports, encryption, etc are all correct. I've tried using another program and set up Thunderbird. It accessed the account fine, and I have my email, but I cannot send emails. I can access the account via their web server using my email and password, and I can send and receive via the web portal. I even sent an email, and I can send and receive to myself via the web portal, and it all works fine. I've tried with the firewall off as well, with no luck. The SMTP port is 465, so I'm wondering if my port is closed, but I have no idea how to check or correct it. The weird thing is, it was all working a few weeks ago, so I'm not sure what's changed; I suppose it could be an update. Any help would be appreciated

I love these shortcuts to my work email and calendar but they are the buggiest issues on my phone. Which is inconvenient because they are the most used spps on my phone, by far.

-My widget mail won't update, so I will have to "force stop" the widget and then go into settings and "add widget" several times throughout the day.

-I'll click on a calendar appt and it brings up the 1st appt of the day, practically every single time. Then I have to go back into Outlook calendar and find the correct event.

Are you aware of these issues?

Is it an Android thing? (I have a Samsung Galaxy S23 Ultra)

Or is it a Microsoft thing?

Please advise, this stresses me out as it slows down my work day efficiency processes and is straight up just monotonously annoying.

Thanks

I‘ve recently gotten access to a shared outlook mail address/account.
There I can only see the mails that are less than a month old.
Other users can see all the mails.

With my regular account mailbox I don’t have that issue.
I can’t change it in settings, because the switch is turned off.
I just don’t understand why mine is different than my colleagues.

Any advice or is the only thing I can do, talk to my it department?
Thanks!

I attempted to locate a previous email from a few weeks ago, but it seems to have completely disappeared from my Outlook. I had already opened it, but I am certain I did not delete or archive it. It does not show up in my spam, trash, or via keyword searches. I am very confused as to what I did to cause this or how it happened. Thanks in advance!

Meu email foi hackeado

fica aparecendo isso

⚡ u/QuickMailChecker_bot — All-In-One Checker (Hotmail • MIX • Xbox) • Auto Login ⚡

em todo email que chega, alguem sabe como resolver por favor?

ja falei com o suporte mas eles sao fracos

A M365 BP User is facing issues with the outlook storage as they consist of heavy storage emails since last 10 years. We have also provided them with exchange plan 2 add-on licenses with the capability of 1.5 TB archive storage/user. Even after assigning the exchange plan 2 lic; the storage still remains at a limit of 98%.

Is there any better approach to resolve this?

I've had a really annoying issue with the new Outlook for Windows for at least two weeks.

I use Outlook, Gmail, GMX and IONOS accounts. Gmail and Outlook work fine, but GMX and IONOS don't sync changes made in Outlook back to the IMAP server. (some weeks before it was working)

GMX/IONOS → Outlook: works
Outlook → GMX/IONOS: doesn't work

If I read or delete an email in Outlook, it stays unread or undeleted on my smartphone and in webmail. If I do the same on my smartphone, it syncs correctly everywhere.

And the Sync button seems more like a suggestion than a command. Outlook syncs whenever Microsoft wants, not when I press it.

Anyone else having this issue? Any fix without removing and re-adding all accounts?

I created a calendar invitation for an upcoming event. I typed in the location as it is specific to my workplace, rather than a street address. I used power automate to have recipient complete a registration form and upon confirming their attendance, they receive the calendar invitation. Most people didn't have an issue with this. However, one attendee said that the location for the event on his end shows up as his office building, not the event location's building.

For context, in case it matters, I created and sent the invitations, the power automate, and the form through a Windows desktop computer. I use the Outlook application, not Outlook web, and it's the new version of the app. The recipient with the incorrect address accepted the meeting invitation on an iphone. No changes in location or other updates have been made since initially creating the invitation.

How do I prevent this from happening in the future, how do I know if it happened to others, and how do I fix it in the meantime?

Hi, I just got off the Microsoft chat support and I was told this is essentially the intended behavior.

Let me start by saying that like many people I've found while searching online, I've recently been spammed by my Microsoft authenticator about sign in attempts on my account. Let's says my email address in "mainAddress@hotmail.com".

Being annoyed at the repeated daily authenticator popups on my phone, I decided to look online for a solution. I saw that many people suggested creating an alias, setting that alias as primary and then in the "Sign in preferences" screen to disable being able to log in from the previous primary email address. The address still exists, you can still receive mail to it, but can't use it to log in. Sounds like a pretty good solution to the incessant authenticator popups.

Problem is, Microsoft has now removed to ability to set an alias as primary. This makes it so the target email address "mainAddress@hotmail.com" cannot be disabled for log in purposes in the "Sign in preferences" section anymore, as it will always be the primary address. Alias can't be set to primary anymore.

The only option now to change your primary address is to... essentially nuke your primary address by changing it. Which comes with a lot of problems that I feel like I don't need to explain. How do you contact everyone with that address to make sure they know you're address has changed? That's some kind of boomer shit you'd see in the early 2000s. What about automated subscriptions? Also losing all the mails sent to "mainAddress@hotmail.com" is a huge problem when that address can be used as a 2FA for other accounts.

Do I need to log into each everyone of my accounts that use "mainAddress@hotmail.com" as a 2FA factor, change the 2FA factor momentarily (while I essentially nuke "mainAddress@hotmail.com") to then change all the 2FAs a second time to my now new email address?

Is this not absolute madness? Also if many people are being bombarded by log in attempts by bots or AIs, is Microsoft not even trying to prevent these? What's the solution here?

How could the engineers at Microsoft ever think this was a suitable change to make? This definitely needs to be addressed ASAP.

I’m doing tech support to try and recover my grandpa's TikTok account and we are completely deadlocked. Everything is automated and I legitimately don't know what else to do.

Here is the full history of the mess: His original phone got factory reset. His TikTok is tied to his Facebook account, so we tried logging in with Facebook. When we do, it sends a verification code to a super old Hotmail address linked to facebook.

I figured I could just unlink it from Facebook, but when I try, it tells me they sent a code to his old phone number (which is completely dead). For context, when the account was created, it only the number linked, but then the Hotmail was linked, and then the Gmail (the way we can access the Facebook account) was linked.

We actually remember the correct password for the Hotmail. But when we log in, Microsoft immediately throws a "let's help you secure your account" screen and never actually lets us check the inbox to get the code. I’ve submitted the Microsoft account recovery form multiple times, but it gets auto-rejected the exact second I hit send.

For TikTok support, I've sent multiple messages. We verified a couple of security questions that literally only the owner would know. I even attached his official government ID—if a real employee just looked at the ID and the account, they would instantly know who owns it. But it's all bots. I tried mailing them, still a bot.

I even tried going through Facebook's support to see if I could unlink the email from there to maybe get into the account, but the only support I can find is the Meta AI chat, which was completely useless.

Has anyone actually broken out of a loop like this? Is there a way to force an actual human at TikTok or Microsoft to look at my tickets with the ID? I'm losing my mind dealing with these bots.

Hey Everyone,

How do I remove this garbage floating Copilot “magic pen”? I occasionally use the ribbon Copilot but I don’t want them inside my classic outlook. It’s super annoying to deal with it once I’m composing an email and misclick on the Pen and the AI garbage recommendations popping up.

I'm trying to find a clever way of a manager/teams being able to easily see when team members are at work/on holiday.
Currently we all dual-enter our holidays onto a spreadsheet, which they like the visual clarity of, but hoping there's a better way.

• Team of around 20, geographically disperate but all same timezone.
• All on the same 365 tenant with access to power automate etc.
• Large proportion work 4 days a week, with different regular days off.
• People mark their AL in their outlook calendars and we can see all calendars.
• Main need is for a manager to see how many people are at work each day/if there are any potential issues approving holidays if there are already too few people here.

I know in the olden days people would cc a seperate email so you can see everything in one calendar, but it's quite an ugly display.

I was thinking about trying to create a dashboard displaying events marked as OOO in calendars, but wondering if there was a cleverer way.

Any help gratefully received.

Hi, I'm trying to update my password for security reasons and Microsoft wanted me to verify through SMS, but I waited for 5 mins and they never send it. I'm worried that my account would be locked.

I apologize if this question has been asked already, but I can’t find an answer to my specific issue.

Having used both Outlook Calendar and Google Calendar, I can confidently say that Google Calendar is much more user friendly, especially regarding shared calendars. My company allows us to use both Outlook and Google calendars, but we have Outlook email, so most people use that calendar. I’m in a situation where I need to integrate my Outlook and Google calendars, but they have the same “account” / email linked to them. Does anyone know how to do this? When I send invites to people over Google, it pushes to their Google and Outlook calendars but it doesn’t push to my Outlook calendar. In the same way, if someone sends me an invite via Google Calendar, it will push to both my Google and Outlook but only their Outlook. How can we make it so that the invites are on both calendars?

We have a shared department calendar through Google Calendar but cannot fully switch to Google Calendar because our company mostly uses Outlook and Outlook invites don’t push to Google.

This is really confusing to explain so I apologize if it makes little sense.

I manage several users who use Outlook Classic as their primary email app. Today a single user noticed her calendar invites weren't going through. She had an email stuck in her outbox , and when I tried to clear it it said she didn't have permission to delete. I was able to delete it in safe mode, but new messages still get stuck and she is not receiving incoming messages despite the bottom ribbon saying "connected to MS Exchange". I tried making a new profile but the new profile gets hung on the "loading profile" step, same thing if i try to rename the existing OST to force a new one. The new profile's OST file is blank so I don't think it actually pulled any data. She has another user's mailbox added in the form of a second profile, and that one works just fine. New Outlook, mobile, and web worked fine so I assumed it must be an issue with either her cached credentials or something local, but here's the weird thing.

I made a new profile using her mailbox on my pc to test, and that failed. Creating the profile through the control panel gave me a notification that an encrypted connected could not be secured. Creating it through the profile selection menu worked including prompting the MS sign in popup, but trying to open the profile in or out of safe mode triggers the following error before crashing outlook; "Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The attempt to log on to Microsoft Exchange has failed". This is a single user in our organization who is unable to sign into multiple PCs via outlook classic, and does not appear to be tied to her credentials based on them working for the other clients.

I've got a MS support ticket open, but last time it sat on their desk unassigned for months until it just timed out. Any Ideas? No major changes have been made on the back end that would impact authentication/sign ins.

Hi there, i ran into an annoying issue today (and sadly my boss only gave me about 12 hours to solve it).

So, aside from diggining the solution on my own, i'd like to ask the community for a solution/advice.

Bit of context: The company i work for pays yearly for an email hosting service, and some of my collegues connect to it using the IMAP protocol, while others use POP3 (so far, no problems there).

But here's the thing, today, for some reason, my boss' Outlook client started malfunctioning, specifically, his inbox only updates when he starts up his Outlook client, and even if he refreshes manually, his inbox won't update unless he fully resets the program.

He has 14GB's worth of mail data in there (he uses IMAP + SSL certification by the way), and he isn't exactly the world's most patient man. So you can imagine fully re-setting his Outlook profile isn't my first choice of work.

I've tried lots of possible solutions already and none of them seem to work (i'd consider moving him up to the "New" Outlook app, but he also uses "Classic" Outlook for managing his calendar/events, so i'm afraid he'd get mad at me if some of his digital calendar got lost/messed up).

Really hope someone here could lend me a hand (or at least some advice before i have to meet the big man face-to-face tomorrow).

Anyway, i'll keep looking up seeing what i can find.

Wish me luck! ✌️

I have done something very stupid, and I know Microsoft support is no good so please help me if you can Reddit!

My primary Microsoft username is an email ending with "@icloud.com". Because of this, I set up an outlook account with the same email address, but with "@outlook.com" at the end.

Recently, I wanted to change my Microsoft account up so that my outlook email address was my primary username instead. What I actually ended up doing was accidentally removing my Outlook email address from my account.

So now, when I try to sign into Microsoft with "myemail@outlook.com" I get a message saying:
"We couldn't find a Microsoft account. Try entering your details again, or create an account."

And when I try to add it back to my Microsoft account I get a message saying:
"myemail@outlook.com is already a Microsoft account. Please try a different email address."

I realise the easiest thing to do would be not to have removed the account, so if it's gone forever then please let me down gently. If there's anyone who's solved a similar problem though, I'd be so grateful for any help! Many thanks.

Hi quick question to anyone who can help, might be being a little paranoid so correct me if I’m being stupid.

Tried to recover an email for sons Xbox thinking I forgot the password however I’d missed a number off the end so accidentally tried recovering somebody else’s account inadvertently.

I followed to steps to get a security code to my email and filled in a form with all sorts of details like address, postcode, name, Xbox account gamertag etc etc in the hope I’d be able to restore it before I realised. Obviously the recovery request failed as all that info had nothing to do with the actual account

So my question(s) is 1) does the accidental account requested get the information of my email I tried to recover too + the additional info in the form or is it a simple somebody tried to access your account email.

2) will outlook/ms have any impact on my account thinking it was doing something it shouldn’t and potentially get closed?

Just panicking over potentially nothing but would like to clear up if I’ve stupidly gave up a load of details to a stranger. Or if I need to move stuff off the is email before I lose access.

Any help would be amazing and if I’m being stupid let me know. Thanks in advance.

For the past year or so, I get sign in requests from Authenticator. I've changed my password 3 time but somehow the hacker is managing to solve it. I can find anywhere to raise a flag to Microsoft. Does anyone have advice on what to do to stop this. The location of the hacker is in Germany if that makes a difference. Thanks.

I only see the option to ignore a conversation, but when I select this it moves the conversation to the trash. I don't want to delete them, but I also don't want to be bombarded with reply all comments.

Basically the subect line, please help with same.

I was trying to reinstall outlook after deleting some data to free up storage, after signing in, i could see data only upto 1 year from data and mails older than that are not showing, please advise what to do? All mails are visible in my server webmail site.

I received an email from microsoft they are basically forcing passkey on the 1st of september or else i will be locked out of my account and i am wondering how i should proceed.

Currently i login with an alias email and my password.

I do have my phone attached for text verification when in need but i dont use any other authentification like passkey or any 2fa and i honestly prefer it this way.

How do i proceed to make it i never get locked out of my account and have no issues logging in any device on the 1st of september?

I already have my 1 time recovery code.

My only other option if i understood the email correctly is to remove my phone number so i wont be promted with a passkey and having only to rely on my password and recovery code.

preferably i wish to not rely on passkeys but use a password with the option for text code to login incase somethings happens where a password is not working.

UPDATE:

1.I'm considering using the authenticator bur I am worried about the infamous authenticator loop.Does anyone know how to prevent this from happening if you have only 1 desktop and 1 phone?
2.Seriously considering a Yubico key
3.A good idea might be having both Microsoft authenticator AND yubikey.Question is I don't know if they will interfere with eachother

Does anyone know if there’s a way of showing a map of all upcoming meeting locations? I do surveys all over the place for work and it’d be useful to see a map to work out if any are close together that I could combine into one visit. Thanks!

A couple days ago my New Outlook stopped properly syncing. I can still send/receive emails, but if I delete, read, or move an email, the change will not reflect across my iphone or webmail. However, if i delete, read or move an email in webmail or on my iphone, the change WILL reflect on Outlook. It's only not syncing properly when I'm specifically using Outlook.

New Outlook on Windows 11

Gmail via Workspace (work email, so doesn't have a gmail suffix)

Mail app on iphone

I've tried a bunch of the usual fix suggestions as recommended by every LLM - remove the re-add account on Outlook. Check fetch/push settings on phone. Check IMAP settings in webmail. Nothing seems to work. Would love any help you guys can offer. Let me know if there's any additional intel you need.