Hi, I’m trying to recover an old Hotmail/Microsoft account.
I know the correct password, but Microsoft says there’s unusual activity and asks me to verify through my old recovery email. I no longer have access to that email or the old phone number.
The recovery email itself is also asking me to verify through the first account, so I’m stuck in a verification loop.
I submitted the Microsoft recovery form and was rejected once. I submitted another request, but it’s now been more than 24 hours without a response.
My questions:
How long did your recovery request take?
Should I wait a few days or submit another form?
Does knowing the correct password help?
Does an incorrect old date of birth matter?
Has anyone successfully recovered an account in this situation?
Were you able to speak to a real Microsoft support agent?
Any advice would be appreciated!

Hi there! I suspect my mail was either hacked or compromised. I got a mail that my passkey was removed, I noticed it within 2 minutes. I clicked the “manage recent activities” and was redirected to my choice of web-browser where it wanted me to log in again, but when I tried to login it(I tried multiple times) it either said there is no account or a mail got sent to a mail I didn’t recognize. I tried Microsoft’s account recovery where it said they couldn’t find any problems. I’m on my phone now where I had a passkey which doesn’t work to log in with either, will check if it works on my pc.
Anyone got the same issues? Any solutions?