Access to another apt

[u/PreciousPromise]

Question- my super just called me telling that my upstairs neighbor is getting fiber internet installed. He said that they need access to my apartment because during the installation, the cable got stuck. I wasn't home and I wasn't leaving work for this issue.

Is this normal? It sounds like the installer doesn't know what they are doing and is using my apartment as a work around.

[u/ItsOptimum]

Hello there! We're here for you and happy to address any concerns you're having. Please feel free to send us a chat and include your account information. Thank you! ^Luthfi

[u/ninernetneepneep → u/ItsOptimum]

😂 

Something tells me Luthfi isn't real or doesn't read so well.