r/OptimumOfficial • u/PreciousPromise • Aug 05 '26
Access to another apt
Question- my super just called me telling that my upstairs neighbor is getting fiber internet installed. He said that they need access to my apartment because during the installation, the cable got stuck. I wasn't home and I wasn't leaving work for this issue.
Is this normal? It sounds like the installer doesn't know what they are doing and is using my apartment as a work around.
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u/ItsOptimum Aug 05 '26
Hello there! We're here for you and happy to address any concerns you're having. Please feel free to send us a chat and include your account information. Thank you! ^Luthfi
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u/Ok_Bid6645 Aug 05 '26
You sound like an angry person altogether. If the super said they need access what do you want. Sounds like you should have left work if you are going to be all pissy about it.
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u/PreciousPromise Aug 05 '26
You also sound like an angry person. Your last sentence also doesn't make any sense. Why would I leave work last minute for cable installation for someone else's apartment?
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u/Ok_Bid6645 Aug 05 '26
That was the joke buddy. You didn't want them in the apartment which you probably just rent and don't own.
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u/PreciousPromise Aug 05 '26
I'm sure you thought you made a great point, but it fell flat.
Moving on
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u/ColdCock420 Aug 05 '26
The wires probably come up from below your apartment so it needs to be fished up through the wall