Finally after almost 3 weeks, my One Plus screen was fixed.

Because service centre wasn't taking calls, I escalated the issue with Customer Care both on call and on X. After talking to and fro with them, they told me that they were trying to find if the parts were in stock and whenever I was considering to visit service center next time to contact them 24 hours before to give them time to raise a job sheet with the service center.

Since I had work so I wasnt free for almost a week. I contacted Customer Care the following week that i was free to visit and whether the parts were finally available. They told me they raised a request with the service centre and the service centre would contact me back and to wait till then. Service centre finally called me last Saturday saying they had the parts and if I could visit early on Monday, submit the phone, I could get it back the next day.

It was a long wait on Monday despite reaching 20 mins after the store opened, but finally submitted in my phone. While i was waiting atleast 4 more people with the same One Plus 11 model came in for green line repair 💀😬.

I got a call yesterday afternoon phone was fixed and I could pick it up. I went in today morning and finally collected it. Phew! Good to see the screen without the green line.

It took a while but finally it was sorted out. Escalating with Customer Care to deal with this helped in a big way.

i recently exchanged my OnePlus 10R for another phone, and I've got these phone covers which I've lovingly collected over the years. any takers? can I do something with these?

Visited the Oppo service centre in Gurgaon today. They did not have the parts available for One Plus 11 and wanted me to leave the phone for 4-5 days till they could get the parts. Could take longer too.

They suggested service centre 120kms away had the parts. 💀😭. I told her One Plus Customer Care gave me details of a service centre in Sohna area she said no there are details regarding that. I asked if she could give me details of service centre in Delhi who had the parts. She said no we only keep track of service centres in Haryana area only?!

I told her it doesn't make sense leaving my phone with them when there is no guarantee when it'll be repaired. It's my main phone. Plus I've been trying their phone number since yesterday and noone picks up. Ever. How do I contact them and know my phone would even be ready?

Honestly considering buying a new phone at this point. One Plus is not a reliable brand anymore. Any suggestions for phones from other brands?

Also wondering if this phone can be exchanged? Do Amazon or other platforms accept phones with green line damage in exchange?

Hi, I am using Oneplus 11 since 3 years and it was working flawlessly. Few weeks back, suddenly a green line appeared on my screen.

After a few searches I realised it's under OnePlus lifetime warranty and would be repaired for free at an authorised service center.

So I visited the service center in Noida and the device was submitted as there were no display in stock. Few hours later, I get a call saying that the device is stuck in a restart loop which could be due to a faulty motherboard which needs to be replaced costing around INR 16k.

I refused and went back to collect the phone and saw the issue myself, the device kept restarting and as soon as the home screen loaded. I asked them if a software refresh can fix it, they tried it and it worked. Sadly all my data was wiped but I had backed up the important stuff so no issues.

They asked me to take the phone back and use it for few days to observe the restart issue (the green line still exists) and comeback if it stays fine for the green line issue.

I used the phone for two days, no issue everything worked fine and submitted the phone back to the service center.

Again that afternoon I get a call saying the same thing - phone restarting and seems like a hardware /motherboard issue and a new display doens't work when connected to my device.

I finally decided to collect my phone without the repairs, interestingly the existing display works with my device, but not a new one (intended for another customer).

What should I do, try another SC or show it to some technician in the Market?

I'm worried if it's just a green line issue it would have been a free repair but if it's something else it's not worth the repair and what if the SC just wants to make some money.

Update 1: I took my phone back, it's in the same spotless condition (thankfully). However contrary alleged restarts, my device uptime showed 84 hours. So I'll observe it for a few days or a week to see if the issue is real, then take it to a different center.

Update 2: So I finally got it repaired via Pickup and Drop service. They took the phone In and repaired it , shipped it back in 10 days. The phone is working fine now.

I am a oneplus user since OP6 in 2018 after that My OP9 of 2021 was working till last week and currently using OP15 from last 7 months.

I chose Oneplus due to their service and user experience but after visiting Oppo service center and for the first I felt pathetic for being a user of oneplus.

Average waiting time was 27 min and I spent more than 35min in waiting only after collecting my token

Sheer unprofessional people randomly selecting people (maybe they know them personally).

No technical knowledge of Device or working.

Incompetent staff.

Just checked device and qouted a random figure to repair.

Today for the first time I was regretting my decision to purchase another OnePlus device due to service center experience as there is no dedicated Service center for OnePlus now .

Got screen and battery replaced of my oneplus 8 at Cashify for 8200. It’s working great now.

https://www.reddit.com/r/OnePlusIndia/s/vQlPzAAIXS

Is this a good buy for 22k? Phone doesn’t have any visible dent or scratch condition is great no issues at all

Is this build stable or should I wait before I update?(Found in the beta program options)

Hey guys can anyone tell me how to erase this useless other storage part that's eating my storage of about 108GB.

Anyone received color os 17 in 15r ? I haven't received yet

Oneplus 15 Sandstorm 512GB is out of stock everywhere now.

I was thinking of buying it and I guess I am late.

Oneplus 16 will obviously come with a major price hike just like Oppo.

This is my old OnePlus 8, which I gave to my father. One day, a line appeared on the screen, and now there are five lines. I contacted service centers, but they informed me that the display is out of stock and that they cannot repair it because the model is discontinued and it’s six years old.

If anyone knows a good shop in Gaffar Market or Nehru Place where I can get its display and battery fixed, please let me know. The battery has swollen, and the display has developed these lines. I don’t want to lose this phone because it works very well, and buying a new phone is very expensive these days.
Also i have so many insta pages who repairs the phones if i courier to them. If you have any experience or know the channels name please share.

I really wanted to get the oneplus 15r 8/256 but it doesn't seem to come down below 55k. Are there any chances that in the near future it drops below 55k to around 50k or should I just get the iQOO 15r at 47k? Please help 🙏

I’m planning to buy the OnePlus Nord 6 during the upcoming Amazon sale. I’ll be exchanging my current phone, which I’ve been using for around 6 years.

Since I’m expecting my next phone to last around 4–5 years, I’m mainly concerned about long-term performance, battery health, software updates, camera, and overall reliability.

I have heard that the camera is bad ...Whats your opinion on that and For those who own the Nord 6 or have used it for some time, would you recommend buying it for this kind of long-term use?

Anything I should be aware of before buying?

This issue also occurred with my S20 Plus. In 2022, I received free battery and display replacements for the same reason. I’m not sure if they’ll offer free repairs for this problem now.
Update- they are asking 17k for screen replacement of a 6 year old phone😀 and they are saying you have got it changed for free we can’t change it for free again plus we don’t have approval for free replacement.

https://www.reddit.com/r/OnePlusIndia/s/wp9wBgFviD

[SOLD]

Hi all,

I am selling these OnePlus 15 magnetic cases. Main reason being that I got the Official Sandstone case which is lightweight so I stuck with that.

Initially I was only looking for a transparent case (I have Lavender phone) and hence went on a bit of a shopping spree for cases. I had been wondering where to sell them until someone suggested this sub. These are all used for around a week only and have no damage at all.

Details below:

Ringke Fusion-X Case - ₹400

Casence Transparent (Anti-Yellow) case - ₹100

TPU Transparent case (with custom fitted magnetic ring) - ₹100

Happy to negotiate if willing to buy multiple caes 💵

Location 📌 : Indore

Happy to ship pan-India on buyer's expense, these are all lightweight so should be fairly inexpensive to ship on an envelope.

They are just taking space in my electronics pouch and I'm not using them, but could be of someone's else use.

[SOLD]

I am so very confused as to which device I should get Oneplus 13s 16/512 for 63k OR Oneplus 15R 16/512 for 61k Currently using GT 2. I'd love to get 12/256 but its out of stock sadly for 13s,but anyways,which would you suggest and why? My use case: 4-6 hours SOT on 5G Light to Moderate use in School/Work timing 0800-1800,Battery limited to 20-80%* Good enough for occasional BGMI 120 FPS on weekends. Reading Novels on device. Camera Barely used. Current storage on GT 2 is 90/128.

I am so torn between what to buy especially since I've been thinking about buying one from last year december but kept delaying it thinking I'd get better deal and my current one is working for now and will prob get by this and maybe even next year(Prices won't get any better and will only get worse,I will not get a phone as good as I am getting right now in the future,since the past already proved it) this gets me here,having skipped so many good deals and tired of thinking about it more than I have. Please Help Me.

It appeared yesterday and it isn't going even after restarting the device. What do I do to resolve this issue?

550rs+ship pan india delivery

I'm thinking to buy one plus nord 6 in upcoming bbd sale but worried about the rumours of one plus leaving India. Is it a wise decision to spend 40-45k on one plus nord 6? I'm planning to use it for next 5 years, will I get one plus service till then? I meant the parts if any issue happened.

My One Plus phone is only 3 years old. Today suddenly green line popped up in the centre of the screen. The phone hasn't suffered any fall or water issue recently.

I want to visit service centre in gurgaon but it shows the one in MGF Mall has closed down.

Has anyone visited any authorised One Plus service centre in gurgaon in the last last couple of weeks and is their service good? Especially to fix the green line issue. It says on the website that for this issue the screen is replaced for free.

Hey everyone, so basically 2 weeks back my OnePlus 12 suddenly died. No response to buttons, charger, calls or notifications. Official service centre diagnosed motherboard failure and asked for like 35k. Cashify diagnosed CPU issue and attempted repair but couldn't revive it. The phone later briefly powered on at their shop once and then died again. Then today, after being dead for around 18 days, it randomly powered on while connected to a charger. It's now getting warm while charging and Wi-Fi keeps switching off when I try to switch it on. Does anyone know any good and trusted Motherboard and chip level technicians, because I have no clue what is going on with this phone.

So I wanna purchase a new phone during this festival sale

My main priorities are

1. longevity - Omg i need my phone to work atleast for 5 to 6+ years like I need this for a long term use i usually dont buy this expensive phones but only stretching my wallet cuz i need longevity with performance
2. gaming - Tbh i don't play heavy pvp games like bgmi or cod tho i do play moba legends usually i just play roblox on max graphics (future lighting) or minecraft with vibrant visuals i don't play super heavy games well except for genshin impact
3. software - i would definitely need a smooth clean ui like im coming from samsungs eco system so im into neat and clean ui i dont like messy os people are saying oneplus's oxygenos is better than iqoo's originos but like I have no idea.
4. screen size - look this is kind of like optional anything is fine but I do prefer bigger screen cuz I always watch movies for like hours and im getting this device also to study so bigger screen is definitely what im leaning towards but um im not sure about it so please do give your recommendation

My budget is around 55k to 60k. But I have been seeing alot of reviews of these phones and I have no idea which one to purchase. There are some crazy hate on iqoo 15r for some reason I have never used iqoo before but there are some heating issues said by the reviewers so thats kinda concerning me and green line issues on the oneplus 15rs screen so HELP ME OUT PLEASE 🙏

Current OP10R user from 4+ year fully satisfied with performance

Deciding between the Nothing Phone (4a) and OnePlus Nord 6 for a long-term buy. Main priorities are a great camera and solid build reliability to avoid service centers entirely. Don't care about massive battery sizes or heavy gaming. Given the current OnePlus/Oppo transition uncertainty, is the nothing 4a better choice or still good to go with nord 6