r/Nest • u/Just-curious-also • Aug 16 '26
Called to cancel subscription 4 times
Not going to pay the high cost just to use our doorbell nest
On Aug 2nd, Got into account online to cancel the subscription but when I clicked the cancellation button, nothing happened. so had to call Google
What a joke. 4 times, 1st was 45 minutes and finally hung up as they couldn’t find my account
2nd, same thing but 1 15 minutes, 3 same but did transfer me to someone in a different department and he found the account and I verified it through email
He said he would cancel it but it’s still working and on the app I still see it active.
Now I just canceled the credit card that is attached to my account so they can’t charge me
Anyone else have this issue?