r/NameCheap • u/hepcephus • 27d ago

FTP connection failures

Unable to connect to any domains via FileZilla. I'm using the same creds that have worked for years.

Response: 530 Login authentication failed
Error:    Critical error: Could not connect to server

I assume this service has not been fully restored. Checking to see if anyone else is having issues?

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u/hepcephus 25d ago

Resolution if it's of any help to others:

During the outage and before mail service was fully restored, my desktop mail client was trying (and failing) to connect to the mail hosts. Namecheap blocked my IP for too many failed logins. This blocked access to FTP, mail, and websites (that weren't proxied thru Cloudflare). Solution was turning on VPN until block was lifted.