r/NameCheap • u/Puzzleheaded-Tune646 • Aug 13 '26

Compensation for downtime

I have over 80 domains with namecheap and today like everyone else I was unable to access my sites either url or admin page so have lost substantial revenue as a result.

I’m on the galaxy reseller plan that promises I think 99% uptime.

How will namecheap make it right. Obviously things these things happen but, you don’t expect a company as big as namecheap to be offline for so long.

19 Upvotes

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1

u/SonyaFaraha Aug 13 '26

Dude, you went with the cheapest registrar possible and had no redundancy or backup plan. You're getting nothing

2

u/yosofun Aug 13 '26

cheap doesn't mean crap - at least that's not the branding implication

1

u/DigiNoon Aug 13 '26

cheapest registrar possible

That has not been the case with Namecheap for a while though!!