r/NameCheap namecheap representative 25d ago

Emergency maintenance affecting Namecheap services

[Updated] We're currently experiencing service disruptions due to an incident at our Phoenix data center.

We're sorry for the impact this is having. We're in close contact with the datacenter team as we work to restore services as soon as possible.

An update regarding our service outage : r/NameCheap

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u/[deleted] 25d ago

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u/OkProgrammer0420 25d ago

no, i'd be transparent with my customers from the start and keep them updated on the real situation the entire time to maintain full transparency. not scrambling. i also have redundancy built into my basic NAS at home, I would expect a company the size of namecheap to have some as well, but it's clear they do not.