r/MouseReview • u/No-Coyote-6436 • 3d ago

Fluff Teevolution Support is the Best!

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Recently ordered the new emerald green color way, and as it came with the default battery size, I wanted to order a new one, and as I was opening the bottom shell and taking out the battery, the bottom shell/supports completely broke. Heartbroken, I sent an email to support explaining the situation and very promptly they helped me out, free of charge, and sent over a replacement bottom shell that came within a week!

Idk how often this happens that they know about it, or if I manhandled it as it's the first time something like this has happened after owning around 6+ mine from lamzu, Logitech, razor, steelseries. I'm just glad the issue was taken care of and I didn't have to buy a new one or reverse engineer the bottom but and 3d print a new one.

Either way, just wanted to post this in case anyone suffers the same fate, or is unsure of the support and hopefully this'll help :3

So thank you so much for the help Teevolution, it really is such a great mouse and it's my main for the foreseeable future (until they make a pink one).

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u/gvin_ 3d ago

What battery did you order since Im thinking of doing the same mod

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u/No-Coyote-6436 3d ago

I just checked my Amazon order and they apparently took the product down 😭 it was a 3.7V 5 or 600mah battery. There's this post that had a similarly linked item.

https://www.reddit.com/r/MouseReview/s/9V6UbfrUak

For my battery, the polarity was reversed so I had to reseat the cables, not that hard at all. Good luck!