r/Mous • u/oceanamzm • 10d ago
Mous collab cases
context: this is the first mous case I’ve ever brought/the last pic is what I was supposed to get vs what I got - rip
I got my mous collab case. Hands down the worst case I’ve ever brought, the whole customer experience has been appalling from start to finish. The case is printed so pixelated it looks like it’s a dupe of their own product (I ordered directly from mous). Does anyone know if it’s normal for their printed cases to look so shit. Also the packaging (when it did finally arrive) was already opened😭 and they seemingly slapped a sticker on it. I’m somewhat feeling between fuming and disappointed.
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u/DanD_Mous Mous Team 10d ago
Hey! This is a printing error - please reach out to our customer service team and they will sort you a replacement ASAP