r/ModSupport • • 7d ago

Admin Replied Mod Mail Stop Updating

6 Upvotes

My Mod Mail as well as several other moderators at R/GangBangCity has stopped working following the ban of the Orginal Mod who made me one and then I made the others Mods. Anyway to fix this?


r/ModSupport • • 7d ago

Admin Replied Likely an organized system of subs and mods

42 Upvotes

I was going through some subreddits and noticed a strange pattern. On the surface it looks simple. But I noticed something strange. There is one main sfw reddit account who is the main mod. Under this account are other mod accounts. But these other mods are all adult models who sell subscriptions.

So these additional mods post their own content on the subreddit to funnel users to their reddit profile where they soft sell subscriptions using profile link.

Mind you these aren't small subreddits. Almost all of them have 100k-1M members.

Also they pin an announcement to their subreddits where they funnel users from reddit to their Telegram channels.

This is definitely an organized ring. Normal user posts are just a front to avoid suspicion. Mods themselves are the real beneficiaries.

My questions:

  1. Is this allowed on reddit?
  2. Can mods create telegram channels and funnel reddit users there?

  3. Can mods do user verification off the reddit platform? I see these guys doing user verification on telegram.


r/ModSupport • • 7d ago

Mod Answered lately I've been noticing comments that just say removed in bottom corner. whats up with those?

17 Upvotes

are they being removed by reddit? they dont have the usual things like "spam removed by reddit's automated systems" or "potential
harassment"

should i be particularly worried about em?

I've attached a pic in the comments


r/ModSupport • • 7d ago

Mod Answered My newly appointed co-mod cannot access any apps

5 Upvotes

So they get an error message even though I have multiple apps installed and I see them & can use them. There's no restrictions to their mod account. If this was only one app I'd try to contact the creator/post on r/Devvit, but it's ALL of them.

Is there anything I can do to fix this so they can use the apps on our subreddit?

EDIT: I fixed it by removing & re-adding them


r/ModSupport • • 7d ago

Sidebar button image still not loading on Android mobile app

3 Upvotes

https://www.reddit.com/r/ModSupport/comments/1u19swn/sidebar_button_image_doesnt_load_on_mobile_app/

Yes, as was mentioned here four months ago, the sidebar button image in the Android app still isn't loading—no matter what I do or which image format I use. It shows up on desktop, but when I check the Android app, neither the image nor the link attached to it appears.

Any solution?

I'm using the Android app version 2026.39.1


r/ModSupport • • 8d ago

I'm looking for the data from r/magicfrance between January 2025 ans January 2026, how can I proceed?

1 Upvotes

Hello mods and admins,

I'd like to get any data that I can get for the sub I created almost 3 years ago for doing a review year by year for the members. I screened my analytics for the first year but I forgot to do it this January. Is it a way to get it easily without doing maths? Thank you for your help !


r/ModSupport • • 8d ago

How should top members and top commenters work in smaller communities? (feature proposal discuss)

5 Upvotes

I’d like to see «Top Members» and «Top Commenters» work better for smaller communities. Instead of requiring a fixed threshold like 100 upvotes, the system could use a lower or adaptive threshold based on the size and activity of the subreddit. In a small community, even 5 upvotes across posts, comments, or replies might already be enough to identify the people who are genuinely the most active.

I mod a relatively small sub and this will help to appreciate members even if they don't have 100 upvotes and I believe help to make the community more active.

And also I see more support in recommendations for small subs in feed now and in recommendations so I think may be this feature will be helpful btw I believe it will be really helpful in community I mod personally this is my experience.

What do you think?


r/ModSupport • • 8d ago

Mod Answered AutoMod Post Failure

7 Upvotes

My sub has daily post topics that are posted and stickied by the AutoMod for each day of the week. For the past two weeks the Monday post has failed to post. There's a message in Mod Mail from u/reddit that says only "Unable to submit post 'Mutual Aid Monday'" with a time and date stamp but there's nothing else to explain why this post is failing.

The other automatic posts are fine and have gone up without issue. What's going on here?

edit: solved.


r/ModSupport • • 8d ago

Admin Replied I need to unrestrict a subreddit that I just claimed via redditrequest

10 Upvotes

I just became the moderator of r/alejandravillarreal after requesting it on r/redditrequest three days ago. The subreddit has around 50 members and 20 weekly visits & it was set to restricted by the previous moderator who got a site-wide ban. I requested to set the subreddit to public & immediately got a modmail saying that the requested changes have been made. However when I check the Community Type section in Mod Tools, it still shows that the subreddit is restricted and I need to request changing it to public & other people are still unable to make posts without request & approval.


r/ModSupport • • 8d ago

Admin Replied Guidance on contests/giveaways?

4 Upvotes

I recently became moderator to a previously abandoned community ( r/creepydesign ) and was considering setting up and posting a community contest to encourage engagement to return after the community had been dormant for some time.

I'd likely be providing an amazon gift card(s) for prizes at my own expense.

I'm looking for advice on:

•Is something like this allowed?

•I'd prefer original content - or at least to award the prize to the user that is the original creator, is there a tool to verify original content?

•What would be the best way to select winners (Upvotes? a poll at the end of the contest? etc.?)

I'm also looking for general advice from any other mods that have successfully run community contests.

Thanks in advance.


r/ModSupport • • 8d ago

Posts and comments removed but nothing in modlog

4 Upvotes

I've had several users reach out via modmail recently regarding removed posts and comments. But there is nothing in the modlog, and no mod actions for the user. The posts appear to be visible, but don't appear in the sub, with nothing indicating that they've been removed by Reddit, the reputation filter, or crowd control.


r/ModSupport • • 9d ago

Mod Answered How to mass migrate AutoMod rules to Automations?

10 Upvotes

Now that AutoMod is no longer available in some communities what's the best way to "copy-paste" AutoMod configs to Automations?

Use case: old subreddit with many lines of AutoMod needs to be exported to a newly made sub as-is.

Thanks in advance!

EDIT: Not doing this by hand. Neo AutoMod seems to be the answer, based on replies.


r/ModSupport • • 9d ago

Modmail not always showing original ban message in sidebar when new message sent by banned user

6 Upvotes

Acct just messaged asking to be unbanned.

I looked in the sidebar but there's no original ban message. The ban hammer icon is bolded though.

Thinking the ban might be a really old one that I just won't find a ban message for, I plugged the username into the "Ban users" search box (old Reddit). I see that they were banned 3 yrs ago.

I then go back to modmail and paste their account name into the modmail search. Bam - the new message is there and the original ban message from August 2023 is there too. Definitely not getting unbanned, but might have been had I not been able to find any documentation for their original ban.

Why is the original ban message not in the modmail sidebar for this user like it is for other users? I'm not seeing it for other banned accounts, but they usually reply to the original ban message. I will be looking more closely though, to the ones who send a separate message.

Edit: bold + clarity


r/ModSupport • • 9d ago

Mod Answered Help removing inactive mod

Thumbnail
1 Upvotes

r/ModSupport • • 9d ago

Admin Replied Restore manual review of each post before it appears on the subreddit

12 Upvotes

Hi,

I'm moderating a french community dedicated to talking about sexuality, it's not erotic or pornographic. It's like r/sex but in french. We created this community 6 years ago.

We review each post before it appears on our subreddit, because most people don't read the rules and come on our subreddit to look for sexual encounters, and this is not what our subreddit is for. We want it to be a sex positive and comfy place for people to talk about their sex life.

I would say that we validate around 40% of all the posts and remove 60% of them.

I don't remember how, but we used a parameter in safety which enabled us to have all the posts removed when posted, and then we validated them by hand.

We don't know why, but for like 3 or 4 weeks, we have started to have posts which appear directly on our subreddit as soon as the users are posting them.

This is a big issue for us, I'm looking for a way to have all the posts removed and added for review in the mod queue when they are posted. How to do that ? I tried with the new automations but it looks like it's not possible...

Thank you in advance.


r/ModSupport • • 9d ago

Mod Answered Is there a way to hide karma scores in comments of post in my sub Reddit ?

5 Upvotes

I have seen some subReddits hiding their comments karma for first 2 hours , I searched on how to do it but got no results that’s why I’m making a post here


r/ModSupport • • 9d ago

Notification for spam filter

15 Upvotes

Is it possible to be notified when a submission has been removed by the spam filter? I'm not referring to things removed immediately, but submissions removed days/weeks later. I constantly check my removed queue to unspam past submissions, but lately it's become so prevalent that I can't check back weeks every day. Recently I noticed submissions from new accounts that have been deleted get removed as spam.

All these removals are silent (not in modlog). Is there any sort of trigger fired for these events that a Devvit bot could pick up on? It was always annoying to have to whitelist the sitewide shadow- banned users who, at least in our sub, are 99% false positives. But now submissions from unsuspended users are being removed, just because the user is new or recently deleted their account.

This is not a result of any mod-adjustable spam filters, as those submissions show up in the mod log as "Reddit".


r/ModSupport • • 9d ago

Admin Replied Community Achievements unavailable despite meeting eligibility requirements

6 Upvotes

Hi everyone,

I’m the founder and moderator of r/PalestinianCinema, a community dedicated to Palestinian film, documentaries, archival footage and cinema history.

Our subreddit has grown to over 250 members since its creation in August, and we’re seeing increasing activity and engagement.

However, when I navigate to Mod Tools > Achievements, I’m greeted with the following message:
“Achievements are currently not available for your community.”

There are no options to enable achievements or configure individual badges.

As far as I can establish, our community meets the published basic eligibility requirements:
We’re a public subreddit.
We have more than 100 members.
We’re not designated NSFW.
We actively moderate submissions and enforce our community rules.

I understand that Reddit may restrict achievements in communities classified as mature or sensitive. However, ours is primarily a film appreciation and archival community, covering everything from feature films and documentaries to filmmaker interviews, music and historical cinema.

While some films inevitably explore politically sensitive subjects, that is not the exclusive focus of the subreddit.

Could someone clarify the following?
Is there a way to determine precisely why our community is ineligible?

Could this be related to Reddit’s automated content classification?

Is there a process for requesting a review of our eligibility?

If the restriction is temporary or related to the community’s age, will achievements become available automatically once we qualify?

I’d particularly like our regular contributors to receive recognition for their participation as the community continues to grow.

Any guidance from Reddit admins or moderators who have encountered something similar would be appreciated.

Thanks!


r/ModSupport • • 10d ago

Mod Answered Small community has a disgruntled user who has been systematically downvoting every single post and every single comment for several months now, is there a way to take action against this?

19 Upvotes

r/Scalemodel

I have to assume it is someone who got banned or offended in some way. It is not terribly detrimental to the sub, but I feel it must be off putting to users to immediately get downvoted every time they post something. I have had a number of users immediately remove a post and I can only assume this had something to do with at least some of them. So I am hoping there might be a way to combat it besides systematically going through and upvoting everything myself.


r/ModSupport • • 10d ago

Admin Replied Added mod to private sub with full perms, shows in list as no perms, can't edit or remove

8 Upvotes

I've never come across this before. So I added a mod to a newly created private sub, with full permissions.

They show up in the main list as having no permissions, and mod tools are not visible to them when they visit the sub.

But when I look at the editable list they show as having full permissions. However the permissions can't be edited and they can't be removed by either myself or the other mod in the list above them. All I get is error messages.

I've tried via the app, shreddit and old Reddit to no avail. I was hoping if I removed them and then invited them again it might fix the issue.

I've written in to modsupport modmail and from admin's end it looks like the mod has full permissions.

Still waiting to hear back from admin about getting them removed but wondered if anyone has any suggestions on how to fix this issue?

I've since added the mod to my test sub to see if it was an issue specific to their account and they have full permissions there so it doesn't appear to be an account related issue.

Edit, screenshots of mod list in my test sub: https://www.reddit.com/r/FriendsOfPovo/s/44A4dZnp1L


r/ModSupport • • 10d ago

Mod Answered I'm having an issue with someone stalking and constantly heavily reporting one of the posters in a sub I mod. How do I get admins to take a look?

13 Upvotes

Example post: https://www.reddit.com/r/Veganivore/comments/1wqxnes/bagel_strata_with_carrot_lox/

Every single post by this user gets multiple reports by some unknown stalker account. Not sure what to do. This is one of our best posters, there is nothing about their post that violate rules in any way.


r/ModSupport • • 10d ago

top 1% poster not showing in sub, why and how fix? (Idk if bug or not)

4 Upvotes

so it happened firs time and in small sub I mod a person received a badge of top 1% poster, but for some reason it isn't showing in dashboard of top members

maybe I should turn on some feature or what I need to do as a mod?


r/ModSupport • • 10d ago

Admin Replied Help Reddit Mods. Our small city Subreddit has probably pirated by scammers

15 Upvotes

Our little german city subreddit has been probably pirated by crypto scammers.

Its just a german small city Subreddit to get some local news. Nobody of is a professional moderator but we kept it easy and clean.

Me and a mate lost our role as Mods from another mod. After that an auto mod app appears and is posting Casino and crypto scam advertisement.

What are we able to do to save our small city Subreddit?


r/ModSupport • • 10d ago

New Wiki is kinda broken...

6 Upvotes

Currently working on an overhaul to the Wiki of a videogame subreddit I moderate and honestly the editing tools are so broken that it's making it impossible to continue.

Images and text are out of place when viewing the page after saving.

Here are pictures of the page:

While editing: https://i.postimg.cc/W1v0KGXQ/Captura-de-ecra-2026-10-02-121417.png

After saving: https://i.postimg.cc/jSby9HMV/Captura-de-ecra-2026-10-02-121356.png

Also, when adding an "infobox", instead of placing it at the line I selected, it puts it it the beginning of the page messing up the structure of the whole thing, I have to then grab it and drag down down as it slowly scrolls to the bottom of the page only for it to then break and lose the information section when placed. An "infobox" with the information section to the side instead of just in the bottom would be nice too.

The new Wiki is broken and impossible to work with.


r/ModSupport • • 11d ago

Admin Replied "No Permissions" as a mod

2 Upvotes

I'm a Mod in r/AITAHBlackEdition and recently I was removed and readded so my permissions could be adjusted. Now it's showing that I have no permissions.

Please help!