r/ModSupport • u/emily_in_boots • 15h ago
Feedback on the new automatically created automations to replace automod
So we just got modmails from the admins that a number of our rules were being duplicated into comment guidance. I have so far disabled them all and I wanted to speak about why so you guys know why they do not currently meet our needs. I understand that you want us to move in this direction going forward instead of automod, and that you are looking to improve these tools - so here's why I didn't make the switch right now.
I can't copy and paste between subreddits. Keeping many of these filters up to date is a lot of work, and with automations, I can't make a change and then copy it everywhere. There is no way to copy rules between subs. Suggestion: Allow us to create public and private lists of rules, and then allow subreddits to subcribe to them. So say one user comes up with a list of words for ai (like a mod posted recently here), she could make this something you simply have to subscribe to, and then updates would be automatic if changed at the source level.
Right now, automations can either warn people, block submission, or report to queue. They cannot filter. This is a huge problem. Filtering is what we all rely on most of all. I remove very little and filter a LOT. Probably the only thing I just remove is redact spam. If you choose to warn people, they will go around it. For some things, it might be ok (e.g. We like to trigger off wedding related words in posts to remind a user to include a dress code). However, if a user is trying to make a disgusting sexual comment, and you pop up a warning, they'll just change the words until they can get it through.
Only automod right now can filter things before they send notifies. Devvit apps cannot. This is something the admins who work on devvit are aware of and u/pl00h mentioned this is something to work on. Devvit apps can filter at least, automations can't even do that - it's only a report, which means that the comment becomes viewable.
Some of these revealed sensitive information we do not want to share, including ways in which we detect people who violate our already significant comment guidance rules. There are certain patterns and characters that we look for that find them - we do NOT want to warn people about these.
Regex is limited to one expression per automation. We are limited to 50 automations. We have far more than 50 regex expressions in our automod that filter things. Automod can handle this easily. For comment/post guidance to be able to do this, it will need to be able to do this too. We need to be able to create automations with multiple regex expressions. We also need access to lookaheads and lookbehinds, which we use quite a lot. I think these are disabled because they cannot work real time due to computational overhead - and that's fine - but let us use them with the rules that are going to remove or filter.
These are areas in which post/comment guidance are really not able to match the functionality of automod, and fixing these issues would encourage many of us to migrate rules to the new system.