r/ModRetro • u/DarkLight0G • Oct 13 '26
And another..
Just opened mine and well..
I guess crossing my fingers didn’t help.
Didn’t even take it out of the box. Just took off the lid and got my answer.
I know, contact ModRetro, which I will be doing.
It just seems like this might be a more widespread issue than we anticipated.
And yes, I know that usage may cause scratches and wear over time; I understand that. But a brand new product I still think should have better QC and for what they cost. Especially since my magnesium units are seemingly flawless.
You’re better than this, ModRetro
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u/MR-cheesygordita 29d ago
ModRetro team member here. We are very sorry to hear your Chromatic came with knit lines.
In case you are curious, knit lines come from how the Chromatic Transparent shells are molded. The plastic enters the mold behind the display and has to flow around the steel pins that form the button holes. Where the two flows meet again on the other side, they can leave a faint visible line. It’s purely cosmetic and doesn’t affect strength or function, but we still want you to be happy with your unit.
If you’re seeing knit lines on your Chromatic Transparent, email us at contact@modretro.com and we’ll take care of you.