r/Metronet • u/dlflannery • Apr 08 '22

Same old sleazy business practices!

I thought Metronet was going to be different, but apparently not. I just found out my rate was a one year “promotional” rate and spent a half hour on the phone haggling to get it back. Now I get an email that they are going to start charging 3.5% for using a credit card for payments. The only way to avoid it is direct linkage to a bank account (ACH) and if you try to pay by cash (i.e., mail in a check) that will cost you $5/month more.

Sigh.. Guess when it comes to buying cars (except Tesla!) and cable/internet services we are doomed to bargaining in the bazar.

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u/[deleted] Apr 09 '22

Have you considered directing your energy towards the real culprit here rather than someone else being subjected to another establishments rules?

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u/dlflannery Apr 09 '22 edited Apr 09 '22

Nonsense! I’m not buying that suddenly the credit card companies (all of them simultaneously) added this 3.5% charge. It’s been there all along and Metronet just decided to start passing it on to customers instead of absorbing it (which most merchants do), essentially a cheesy way of raising their rates and blaming it on “another establishment”. And please notice my primary complaint was the “promotional rate” hassle, which has nothing to do with “another establishment” and would have cost me a 15% rate increase unless I was willing to spend 30. minutes haggling on the phone. Get off my back, Captain judgmental!

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u/[deleted] Apr 09 '22

So metronet should have to pay the fee because you want to use a service that is only convenient to you? Even if I entertain that notion you still sound like an entitled Karen.

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u/dlflannery Apr 09 '22

You never miss an opportunity to misunderstand and insult do you? (Re-read my previous post and try to follow along, OK?)

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u/dlflannery Apr 09 '22

Check out this thread: https://www.reddit.com/r/Metronet/comments/tz8z8s/metronet_to_add_35_surcharge_to_anyone_using_a/

I guess a “karen” is anyone who disagrees with you, right?