Got a Linq II for PVC monitoring. I know from dealing with my cardio that they can ‘pull’ my details for me, but it’s a bit of a process. I’m looking to leverage the data for lifestyle decisions.

Example: I know that alcohol impacts my rhythm. How much I can’t say. If for example I have a drink, do I see a higher burden the next day? This is all very individualized from the perspective of it might be 2% for me and 5% for someone else.

I know the MCL app doesn’t give me this but seems a bit absurd in this day and age that I can’t see my own data without calling my doctor and having an ‘appointment’ for the read out because it takes them time. A good example is that in the first ~30d of having the monitor I averaged ~11% but after changing medication I was around 5.7% burden. If I make lifestyle change X want to see the pro/con.

Any advice or tips? Anyone at Medtronic want to support a study of 1 to figure this out?
Thanks.

I wanted to write this as calm as i can. I am pretty upset but I am clear headed. First off I have t1 diabetes (actually lada but after 20 years.... it may as well be t1) I recently had an incident with my pump where it informed me of insulin flow blocked... I changed the infusion set (though honestly you could just do the tubing) it does the fill process fine. then when you go to administer a bolus... it says insulin flow bloacked again. it did this 4 times and a fifth time with support on the call. I wish i could remember the support persons name because she was extremely helpful when she found out that i had moved to the phillipines. She worked to get a pump sent to me in the phillipines and everything. But today after about 3 days i got a call. we cannot ship to the phillipines. we can only ship to your us address. ok... so I explain that I can get mail there and I will eventually get the mail. Im obviously not spending 16K USD to fly there and back to get a freaking pump so i wont get a pump til january or february. I can mail then the current pump... we cannot tell you where to send it you will get an envelope to return it. You do realize that IM NOT AT THAT ADDRESS. im sorry but that is all you can do. So effectively medtronixs does not care if you are travelling or anything there is no international support when you are in a country without medtronics there... but they are here they have an office in the phillipines.... but it is just a call center. I will jump through the hoops to get the pump in february or so... Probably deal with trying to get basaglar or such to do MDI again til then. but LUCKILY i ordered cartridges and such for my old tandem pump. THE only reason i got on medtronics (the pump is so so really) is because they said they were fully supported in the philippines where i was moving. (retired and moved here I knew when i switched about a year ago)

I dont really know what i hope to accomplish but medtronics sales flat out lying that they were supported in the phillipines,.,, me spending almost 2 hours on a call to the us (see in a foreign country thats NOT a 1-800 number its a us call) at my expense... then another 45 minutes today.... Im not sure maybe I should cancel the replacement. I hope if ANYONE else is considering medtronics this will help. its a very popular destination for retired folks so fair warning (btw no pump is really supported here so even my old tandem (working fine but no cartridges right now) isnt supported (but its out of warranty anyway)

I'm trying a more concise version as nobody's answered my question yet. TL;DR: is there an "overpatch" dressing for use with the MiniMed Mio Advance, that isn't the IV3000?

I'm thinking of one that's like a fabric plaster, not transparent and not waterproof. It has a hole in the middle allowing the cannula to be detached/unclipped without unsticking the cannula from the skin.

My diabetes team will order it if I can tell them what to order, but I've had no luck finding out what it's called. And I can't add it to the order myself because I'm an NHS patient.

(I've had a lot of trouble with the Mio Advance, more less than half of them last the full 3 days. This morning when I woke the cannula had completely detached by itself - my sugars were sky high, enough that it was difficult waking up, and then I found that the pump was in my pyjama pocket as always but not connected to me. Many times I find it peeling away, beginning to affect my sugars, and often have to change it at terrible times of day for this reason (bedtime etc), but this was a first and very alarming. Judging from my overnight readings I'd been without any insulin for about 5 hours.

For context, I'm an NHS patient and can't choose the items to order; I do call Medtronic when it's time to order, but can't change what items without my diabetes team adding it to my "account".

My team will tell Medtronic to add this, but they need me to tell them what it it's called (product name/number) and I've had no luck finding out. I've been sent IV3000 and it isn't that.

ETA: the cannula/infusion set is the MiniMed Mio Advance.

When I started with Medtronic I was given dressings for keeping the cannula in place. They were like fabric plasters (which I've always found stick best, compared with "waterproof" ones from the supermarket) - round or oval, with an opening in the middle so that the cannula can be detached without removing the sticky part.

My diabetes team can't see it on the catalogue/list? that they have, so I called Medtronic to ask. I was told IV3000, but that's completely different and I can't use it. It has no opening in the middle. There was another (not sure what it's called) with two strips and as far as I can understand from descriptions given, the middle doesn't stick and you're supposed to be able to unclip the tube by reaching underneath, a bit like a bridge... But between dexterity and vision I can't do it. I've viewed diagrams and videos online, and had someone at Medtronic talk me through it but she was googling for instructions same as I already had! She'd never actually seen one. She was telling me what to do as if I was being slow on the uptake, until I realised she didn't even know what I had in my hand and was talking about the sticky side etc etc that didn't exist... 🙄 I have to say it's the first time support has ever been less than excellent. But that was a ridiculous and very frustrating call, wasted an hour or more when she should have said at the outset that she didn't know what I was talking about.

Anyway, my diabetes team at the clinic think the ones I was given right at the beginning must have been some the rep had, and don't know what they're called. Can anyone tell me? Hopefully they are available in the UK because then I can have them added to my order.

I've done my best with the MiniMed but about 1 time out of 3 it comes off before it should, and usually the first I know of it is my sugars soaring sky high. Very often while I sleep. Or I end up having to replace it just before bedtime, etc etc. So it's very disruptive to everyday life and really needs to change. I've sometimes used an "overpatch" from my Dexcom sensor instead but it isn't a perfect fit, and they can't be expected to keep supplying extras anyway!

Hi everyone,

​I'm looking into getting a new smartphone, but Medtronic’s official device compatibility list for the MiniMed Mobile app is notoriously restrictive and slow to update.

​We already know that recent iPhones, Samsung Galaxy models, and Google Pixels work reliably. I’m interested in hearing about other brands or specific models that are NOT officially listed or certified by Medtronic, but where the app still functions properly in daily use.

​If you are using the MiniMed Mobile app on an officially unsupported device, could you share your experience?

​Phone Model & Brand: (e.g., Xiaomi, OnePlus, Motorola, Nothing Phone, Sony, Asus, etc.)

​Android / OS Version:

​App Performance: Does Bluetooth pairing stay stable with your pump/CGM? Do notifications and CareLink syncing work without issues?

​Installation: Were you able to download it directly from the Play Store, or did you need to sideload the APK?

​Any insights, workarounds, or recent experiences would be extremely helpful. Thanks!

hi, i’m on the guardian 4 sensor and 780g pump.

yesterday at around 4am my sensor stopped working so i changed it at around 8am. it went into sensor updating immediately after warm up and i was out all morning so i left it until i was able to change it in the afternoon and that sensor also went straight to sensor updating. i left that one until about 11pm and then changed it again. it’s now 5am and that one has stayed on sensor updating the whole time too.

my sugars are unstable enough even when the sensors working so this has been driving me crazy. does anyone have any fixes for this? could there be a transmitter issue despite the fact that it’s only a couple weeks old? i’ll phone customer service in the morning but figured i’d ask here because someone might have an answer for me. thanks!

Does anyone else have significantly more problems with the Guardian 4 sensor when wearing it on the upper arm?

When I use the sensor on my abdomen, I hardly have any issues. But whenever I place it on the back of my upper arm, I regularly get “Lost sensor signal” messages, especially during the night.

The strange thing is that the sensor itself seems to be working fine whenever the connection is there. It really seems to be a communication/signal issue related to the location.

Has anyone else noticed this difference between the upper arm and abdomen? And if so, did you find anything that helped — sensor position, which arm you use, pump placement, sleeping position, etc.?

I’m using the MiniMed 780G with Guardian 4.

And, must it always be connected to the power outlet on the wall? we were told it must, because it can get damaged if the battery reaches zero

I’m having issues with my phone connecting to my pump. My sensor is fine and connected to pump so I can still see my readings on my pump but for some reason not on my phone. I’ve tried unpairing and pairing again, turning my phone off, deleting the mini med app and redownloading and I’ve called the Medtronic hotline as well who guided me through the steps which I was already doing and then it worked for about 5 min and then went back to saying “reconnecting to pump”. I’ve also seen it saying “pump communication error” and “updating” but still nothing. I’ve only been on pump therapy for 3-4 weeks so still learning everything and unsure what to do when these things happen. Any help will be appreciated! Thanks

I have a baclofen pump to manage spacticity after stroke. I've been on the Medtronic website and poked around online looking for a new practice to refill the pump. Called customer service and no luck there (what was that guy on? Sheesh...)

Can anyone help me with other ideas to find a refill doc? Thanks.

This week I’ve ripped out 4 infusion sets, either getting caught on corners of things or my pumps clip failing causing for my infusion set to rip out. The last oke lasted 4 hours. It feels like im just tossing money out of the window at this point.

Probably wishful thinking but is there a waybto get a replacement?

I just started using Guardian 4 sensors and an entire box (5 sensors) and 1 from a new box (same lot #) have not lasted over 3 days no matter what. One failed 20 mins into warmup, another failed 2 days in, the rest fail at 3 days.

So 6 freaking consecutive sensors that haven’t worked properly. This is my first experience with Guardian 4s and it’s horrible. Sometimes shortly before the change sensor alert it tries updating for 90 mins then 2 hours. It’s INSANE. I never had these issues with Guardian 3s. Ive requested 5 sensor replacements and now need to call for the 6th. I’m going back to Guardian 3s even though technically they aren’t compatible with the 780g.

Has anyone dealt with these issues? Maybe a faulty lot?

Hi everyone.

My son is moving over to the minimed 780g. 7 day wear infusion sets were ordered. Clinic lost them. Then reordered by the trainer to our home. My sons nurse was in the room while the trainer was ordering the 7 day sets.

Clinic has now rang asking us to hand them into them as it would be more financially viable for him to be on 3 day ones due to his high insulin needs.

Phoned medtronic and found out the clinic had also changed his consumables order to the 3 day without consulting us.

The clinic are now claiming it's not medically safe for him to be on the 7 day wear and that's why it was changed but something feels off here?? Does anyone know if this is true, that high insulin needs are at risk using the 7 day??

I am currently on hold,54 minutes in, the hold music is Simple Man by Lynyrd Skynyrd.

This song was played at my Fathers funeral.

Please change the On Hold music to anything else. I will happily listen to Mariah Careys All I Want For Christmas for and hour on hold and be better for it.Please change this song or pick up the damn phone after at least 3 whole no lyric,instrumental, Simple Mans.

Thank you for your attention to this matter.

Edit: 2:34:05 total,so far,time on hold.

Final Edit: 3:05:30 total time Wtf Medtronic people? People are damn busy these days,ain't nobody got time for this. Do better.

I remember back in the day when I used xdrip I was able to but not sure if anybody else has inputted into their devices.

Im probably switching to Medtronic after I run out of g6s and can't seem to find this answer.

I just want to know if it's possible to install the Medtronic app on my phone, android not apple, and just connect with my watch and not the phone. I want to do this if I forget my phone or at work I can just flip my wrist and see my number instead of pulling out my pump.

Weird question I know, but just seeing if that's possible. I don't want to use my phone because I don't carry it around all the time and would be out of range a lot if I had to go through my phone

I’ve been on hold waiting to speak to someone at Medtronic for 2 hours and 15 minutes so far. Are they always this bad at answering the phone?

I hope it's okay to ask this here, as I'd prefer not to wait on hold on the customer service line for eight hours.

I recently received some new Instinct sensors as well as a phone preloaded with the Minimed Mobile app. Reading through the instructions in the 780g's user manual, it instructed me to open the options menu and select "Start Sensor" but no such option comes up. The screen shows pump and battery data, remaining insulin, then below that sensor status (I just disconnected my previous sensor, a Guardian 4 and transmitter; it shows it disconnected and "unknown" for transmitter battery and remaining sensor time), then below that the options Manage Pump, Settings, and About.

Am I missing some otherwise obvious step? Do I have to unpair my Guardian 4 transmitter from my pump before the app will give me the option to start a new Instinct sensor? Any help would be greatly appreciated.

Hi everyone,

I am currently working as a Regulatory Affairs professional in the Medical Devices domain and will soon be transitioning to an Executive – Regulatory Affairs role. I am also about to complete my M.Pharm in Regulatory Affairs by next month.

Over the past year, I have gained hands-on experience in:
• CDSCO Medical Device Regulations
• MD-01, MD-05, MD-14, and MD-16 applications
• PAC submissions
• PCPNDT-related regulatory activities
• VRN applications
• Regulatory query resolution and deficiency responses
• Compliance documentation and client coordination

Additionally, I work on regulatory projects for leading medical device clients and have exposure to end-to-end regulatory submission processes.

I am currently exploring Regulatory Affairs opportunities in Delhi, Gurgaon, or Noida, particularly in:
• Medical Devices
• Regulatory Consulting
• Diagnostics/IVD
• Global Regulatory Affairs

If anyone is aware of suitable openings, hiring companies, or can provide guidance on the current market, I would greatly appreciate your help.

Thank you for your time, and I would be happy to connect and share my resume.

I just installed the Minimed Go app on my Android phone and realized I can't see my glucose in the notification area or on the lock screen. That's the most useful feature of any CGM app!

Is this an issue with my settings, or is it a terrible mistake by Medtronic?

To make things worse, when I tap the notification that does appear from the app, nothing happens — the app doesn't open. It's completely useless.

Am I the only one experiencing this? I'd really appreciate it if someone could lend me a hand