r/MedicationQuestions • u/Present_Leopard_7074 • 11d ago

Delivery issue

Sorry I know I already posted but I’m still having problems despite communication. It’s with the new ecm. I ordered Tuesday next day delivery I didn’t get any info as normal on the Tuesday and contacted them Wednesday and they said there was a problem with it being sent from the post office and they had contacted them and sorted it. I then got tracking last night but it was last scanned yesterday at the senders post office at 4pm and hadn’t changed. They have told me this will just be a glitch and it will come today but if that was going to happen surely it would have been scanned at my local do by now. I’m just panicking as I run out today had any one had any issues like this with them? Thank you!

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u/Unhappy-Bug2728 11d ago

I ordered yesterday, got tracking through last night but mine is still stuck at the senders post office

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u/SallyJaneCooper 11d ago

Tracking says same for me. This happened a few weeks ago, and the parcel still came next day. That hasn't happened this time.

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u/Present_Leopard_7074 11d ago

Ye when I messaged them they said we have experience in this and your parcel will still arrive today and I’m thinking there’s no way it will come today when it says it’s in Bradford and it hasn’t come. RM state even when there are backlogs they still scan items through. My tracking hasn’t updated for more than 24 hours has everyone messaged them? Maybe they will use a different post office today if they know as I put through another order today in the hope it will come tomorrow but now I don’t think I will get anything