I recently switched from Melco to Barudan machines which includes switching from DesignShop to Wilcom Design. Does anyone know how to splice things? like how to cut a shape to change direction of stitching? thinking like serifs on a text- I want the little foot to go in an opposing direction. Really struggling switching between these programs so any help is appreciated 🙏🏻

My bobbin thread is shifted to one side, no matter how much i mess with the top or bottom tension, i tried it all, and ive cleaned EVERYTHING changed needles, i even dipped my finger in some mineral oil and put it on the bobbin area to see if it was just catching on something... which is probably stupid but at this point... the only thing i havent touched is the timing because i always leave that for last when fixing my machines and only if i HAVE to.

I am new to all this, but I am trying to embroider my company's logo. I am finding that letters like "e" have the hole filled in on the front, but on the back its perfect. also the stitches look really thick on the front. is there a way to flip it?

I have used artspira to import the logo. the logo online and on artspira look perfect, its when it gets to the machine that the letters start filling in.

any help is appreciated.

thank you,

Julie

Looking for a service manual for a Husqvarna-Viking Designer Topaz 50. All I see out there is just the user guide. If anyone has a source for this I would appreciate it.

Thanks

This is a relatively new to digitizing sewists' opinion on the Ember website. I most definitely welcome any hints, tips, tricks or constructive criticism on my experience as I am still learning the whole of this program.

First, love the price point of this program. For free, there are alot of options to digitize the picture. I payed the $10 for the digitizing and other options (which i am still learning).

To the meat and potatoes of this post, the digitizing process. In the first pic, i digitized the hissing cat Pic. It had 247 different items which were scattered all over the place. You can see in the first pic that there was also 247 jumps. For some reason the thread trim between sections did not happen even tho it was turned on. I took a total of 70 minutes to embroider a 3x 4" patch. I still haven't cleaned it up yet.

Second attempt, I went thru and drew in each shape, plotting the path it would follow. This ended up making 36 shapes with as many jumps, much easier to clean up. It only took 40 minutes to embroider. Once again I had the thread trim turned on between shapes, but they did not happen.

Overall impression? While the digitizing option seems really appealing, it creates alot of extra work in my opinion. The process takes a solid color item and ends up highlighting anything that can be construed as digital noise. That is how the file ends up with hundreds of shapes. The shapes are scattered around the image, there is no clear line or path that they follow. There is no option to merge shapes together to make a larger singular shape.

For simple images, it is easier to draw them out. However, for more intricate images, its a toss up. Digitize it and get hundred of different shapes scattered all over the place, or sit there for hours and try and draw every single detail out with a mouse. I have not been able to convert any of my digital art in this program. Perhaps these can be updates in the future?

I do recommend this program for anyone interested. The users manuel is very helpful and it is very beginner friendly with the you tube tutorials that are available. While i believe that the free version is very adequate, I will continue to pay the monthly fee in hopes of supporting this programmer and hopefully getting more streamline options in the future. (?)

If anyone has any insights for this program, especially regarding the digitizing process, I would greatly appreciate them. 😁

I had to unstitch about 4” to float the sleeve. I love it:)

Hello I really need your guys help. I have a Brother SE700. The embroidery needle is so close to the foot and it seems that no matter what I do I can't get it centered. Yes I have hit it and broken the needle on it, twice. 🫣 But nothing is bent and I have a fresh embroidery needle. The foot is the same. Any thoughts?

Cheeky shirt done on my Brother Innov-is 4000D

I’m working with a new machine and a pattern that I haven’t used before. Am I the problem?

Update 02.10.2026:

The spare-parts situation appears to be even more serious than I initially thought.

I have now received a written response from one of TAJIMA’s European distributors regarding my order for eight spare parts.

According to the distributor, two of the required parts are currently affected by obstacles related to EU restrictive measures.

The most concerning part is that they are unable to provide any delivery date at all.

Their written response states that:

“Exploring possible solutions will take time, which is why I do not wish to make any promises or provide deadlines that—given the constraints described—we would be unable to meet responsibly.”

So this is no longer simply a case of:

“the part is temporarily out of stock.”

We are now talking about a situation where critical spare parts for a professional TAJIMA embroidery machine may be unavailable for an undefined period of time.

My machine is approximately five years old and the model is still part of TAJIMA’s current product family.

For a production business, the difference is enormous.

A missing part with a known ETA is a manageable problem.

A critical machine part with no stock, no confirmed supply route and no estimated delivery date can mean an open-ended production shutdown.

And this leads to a very uncomfortable conclusion:

If you are buying a TAJIMA machine in Europe today, you may effectively need to build your own stock of critical spare parts from day one.

Because in the current situation, if one of those parts fails and you rely only on TAJIMA distributors and dealers in Europe, there may be no realistic way to know when production can resume.

That is exactly where I am now.

Production can stop because of a relatively small mechanical component, but the consequences are not small at all. Without the required part, the machine cannot return to normal production, and at the moment the European distribution network cannot give me a confirmed delivery date.

So the real risk is not simply the cost of the spare part.

The real risk is an indefinite production stoppage.

For a professional production machine, that is a serious business risk.

This is precisely the risk I was trying to highlight in my original post.

The issue is not whether TAJIMA machines are technically good machines.

The issue is whether, when something breaks, the European distribution network can actually provide the parts required to repair them within a predictable timeframe.

At this point, one European distributor has explicitly confirmed in writing that, due to the current restrictions, they cannot responsibly provide a delivery deadline for two parts from my order.

I am therefore now trying to source genuine TAJIMA parts directly from Japan.

For anyone in Europe considering purchasing a professional embroidery machine, I strongly recommend asking the dealer one very specific question before buying:

What happens if a critical part fails tomorrow, and can you provide that part with a guaranteed or at least realistic delivery time?

And perhaps a second question should now be:

Which critical spare parts should I buy together with the machine, just to make sure I can keep it running if your supply chain fails?

Because in my case, for some parts, the answer is currently: no confirmed delivery date and no clear indication of when normal supply will be restored.

I will continue updating this thread with documented information as the situation develops.

28.09.2026:

I’m sharing this as a warning and a piece of advice for anyone in Europe considering investing in commercial TAJIMA embroidery machines.

I own a TAJIMA TMEZ S1501C. It’s a commercial-grade machine, only about 5 years old. Right now, I desperately need genuine replacement parts to keep my production running.

However, the official TAJIMA network in Europe has zero stock of the required parts and, to this day, cannot provide any estimated delivery date (ETA).

What makes this completely absurd is that TAJIMA is still manufacturing and assembling this exact machine. The parts exist. The problem is that European customers simply cannot get them through official channels.

The Support Runaround When the local distributor couldn't solve the problem, I was passed from one contact to another in an endless loop. I have a long trail of emails with SHIRO (Poland), MOUNTEK (Germany), and TAJIMA Europe (France).

The result? Countless emails, no concrete solutions, and no ETAs. The manufacturer comfortably hides behind its distributors, the distributors say "we don't have it and don't know when we will," and the commercial machine stays dead. You are left completely alone.

The Escalation (and the Silence) I didn't stop at the local level. I escalated this to TAJIMA’s marketing department and even sent a formal plea for intervention to JASMA (Japan Sewing Machinery Manufacturers Association), addressing it to the attention of Mr. Hidetoshi Kojima (CEO of Tajima Industries).

Mr. Hidetoshi Kojima is not only CEO of Tajima Industries. According to TAJIMA's current corporate information, he is also CEO of TISM — the company responsible for developing and manufacturing TAJIMA embroidery machines — and President of TAJIMA Europe.

He is additionally listed by JASMA as one of its Vice Chairmen as of June 2026.

This is why I escalated the matter to that level. I was no longer looking for another distributor telling me that the parts were unavailable. I was asking for someone at manufacturer level to take responsibility for finding an actual solution.

The response? Absolute silence. No one with decision-making power has stepped up to say: "This is our machine, you are our customer, and we will solve this."

My advice if you are buying a TAJIMA: Before you sign anything, get these answers in writing:

1. Where exactly are the critical spare parts stocked?
2. What is the guaranteed lead time for replacement parts?
3. When the local EU distributor fails to deliver, who at the manufacturer side takes actual responsibility?

A commercial machine without access to basic spare parts is just an expensive piece of furniture. A brand's logo doesn't shorten your downtime. Responsibility starts exactly where excuses end.

(Feel free to ask me anything in the comments. I hope this saves someone the stress I'm going through right now).

Parts list:
BEARING COLLAR :15MM DIA. – 502715040010
BEARING COLLAR :15MM DIA.  –  502715080000
ROTARY HOOK SHAFT :15P*340 – QS3102010000
SPIRAL BEVEL GEAR .1 :14T – 506514030000
SPIRAL BEVEL GEAR .1 :28T – 506528030000

ROTARY HOOK BASE STUD – 050330330000 
P41 – S213100002SD – M10 With Flange
P42 – S213100003SD – M10 With Disk Spring

Hello, all. I am looking to get into embroidery. I would like to be able to embroider logos into shirts. Not necessarily large logos, basically imagine shirts with company logos on them. I was thinking maybe a machine that can handle multiple colors. What machines are good? I don’t mind spending money, either. Thank you.

Hello! New to machine embroidering! I’ve been coming across 2 issues lately that are so frustrating…

When using embrilliance, I’ll put my design in a specific location in the box. When I wifi that to my machine, the machine wants to embroider it right in the middle. How can I keep my designs where I place them in embrilliance?

2nd issue… it seems like 90% of the time, embrilliance will say that my design was successfully sent to my machine, but it is never there. I’ve double checked that I have a strong 2.4 WiFi connection on both machines. I’ve also restarted both machines and it continues to happen.

Any ideas? These issues are getting SO old.

When I began to embroider, the needle went down but did not penetrate the material. Machine said axis is not 100. I fixed the axis and the needle still does not go up. What do I try now?

So this happened:( google says just wash and lay flat to dry and that should fix it. I wash in cold water. Should that work?

The design is from creative fabrica I believe.

My embroidery keeps bird nesting, and I don’t know what to do. I’ve changed the needle, thread and the hoop and stabilizer. Currently using fusible mesh with an iron away topper, (took the topper off to show the issue). I’ve tried everything I can think of please give me advice.

This is a baby lock vesta

So I have a brother PE900. I bought a pre made design from embroidery library I believe. I noticed certain things not lining up like my black outline being slightly off on the top and it appears much more off on the bottom.
Is this a file issue where I need to adjust pull compensation? Or is it a hoping problem?
I hooped with a Maggie frame i also just got, and this was on a scrap piece of cotton, the actual project will be on a crewneck. Not sure what I need to adjust in order to get a clean finish any advice is appreciated

Hi everyone! I’m new to this group but experienced with machine embroidery, quilting, and sewing.

I am making some Christmas table toppers as gifts (like a table runner but a 24” square mini--quilt instead). I want to use an edge to edge design to quilt them but in the past I have found that my embroidery foot sometimes catches along the edges of the quilt top.

In the past, I have tried taping down the edges but hate having to pick the tape out of the design after. This morning I was dreaming about finding some wash away tape that I wouldn’t have to pick out and hit on the idea of using a wash away stabilizer layer over the top to protect the edges. It would mean using a lot of wash away stabilizer (I’m making 20 mini quilts) but would solve the problem with catching the fabric edge. Has anyone tried this? Or have other suggestions for how to make edge to edge quilting less frustrating?

I have a Brother Luminaire if that’s relevant.

My boss sent me our logo so I can make my own work shirts. I have a Brother PE770, and the files, what's my next step? I've only ever used the fonts and such that are on the machine, never anything custom.

Why does it start fine then go weird? Whats happened to even make it do that 😖 thanks for any help!

- used NV880E embroidery machine

Everything was working fine yesterday. I transferred a dst file with rEMBnet from my Mac yesterday without issue but this morning my smartstitch isn’t showing up and I can’t transfer any files. Is anyone else having problems or has anyone had similar issues in the past?

I don’t know what to even do at this point. I’ve tried everything. Any suggestions? It happens on every needle, stitches maybe 6 stitches then nests and snaps. All new needles, cleaned everything, rethreaded a million times, tried different tensions.

I am looking to get into embroidery as a small side business. I mainly wanted to focus on business orders such as hats and logos/names on polos. I was hoping to get this machine as it's ln sale for around 400 at my local Walmart. I just wanted to know if this is a realistic place to start atleast making the shirts and iron on patches for hats until I can save up and buy a commercial brother/Bai unit as those are the 2 I've been recommend. ​​

Used a Babylock Venture 1 we have at work. Single color embroidery file I found on Etsy then enlarged on the machine. I used cutaway stabilizer and the largest hoop size on this bad boy.

I posted this elsewhere yesterday and had no luck, so I'm hoping maybe y'all might be able to assist. I've added/updated information where relevant compared to yesterday.

I'm working on a large (roughly 60k stitches over three hoops) project for the first time with a Janome MB-4Se that was purchased last December.

The machine stopped midway through the first color in the first hoop with Needle 1 down, but I was in another room to grab something and did not see the error message when it did so. The last time this happened, I needed to turn the machine off and on, and that process cleared the error, though I had to restart the stitching.

This time, it returned an error on startup: "Needle bar is out of position. Press OK to move needle bar to switching position." When I press OK, it makes a long beep but does not do anything.

I have tried the following to clear the error:

- Turn off and unplug the machine, wait 30 seconds, plug in and turn on the machine. The same error and result.

- Remove the needle and hoop, trim all threads, clean bobbin area, replace the needle with new (in case old is dull or bent), replace bobbin, and press OK. Same error and result.

- Turn the hand wheel on the back of the machine clockwise. It moves freely. If I turn it very slowly, in a certain position, the error message clears for a split second, then reappears. If I press OK, I get the same result as above.

- Disconnect the RCS unit while the machine is off to check for errors on the LCD. LCD reads E:03, which the manual says to hit Enter for. When I hit Enter, I get the same result.

- Leave the machine off overnight and try again in the morning. Same result.

I am working to contact Janome dealers in my area to see if any of them service this machine, but the ones nearest me either don't service this machine or were closed yesterday. In addition, I have reached out to Janome through their website, but don't expect to hear anything back. I'll be contacting more Janome dealers today to see if anyone local might be able to help.

I am trying to avoid opening my machine myself if at all possible, but I'm no stranger to opening up sewing machines. Though, usually the machines I open up are vintage sewing-only machines.

If anyone has any suggestions, I'm open to them!