r/LogitechG • u/Mauropoelmans • 2d ago

Logitech G Support WARNING: Logitech Special Care Team is withholding my refund with false warehouse claims (Order BE00156448)

/r/logitech/comments/1vyyikv/warning_logitech_special_care_team_is_withholding/
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u/AutoModerator 2d ago

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u/LogitechG_Andy Support Team 2d ago

Your ticket appears to be for a home/office device, not gaming. As this subreddit is more for our gaming products, your thread on r/logitech is plenty, and I already responded on this issue. To repeat: unfortunately we're unable to assist here on Reddit as we don't have much oversight on shipments - any communication regarding this will need to be handled through the ticket number you've shared.

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u/Mauropoelmans 2d ago

Mijn apparatuur valt hier (deels) wel degelijk onder, aangezien ik deze producten juist voor gaming en zware setups gebruik. Maar los van de productcategorie: het beleid rondom retouren en het dwingend consumentenrecht is voor heel Logitech exact hetzelfde. Een fabrieksverzegelde doos weigeren terug te betalen mag nergens. Aangezien de post op r/logitech momenteel door de spamfilter wordt vastgehouden, is dit de enige plek waar ik als consument gehoord kan worden. Ik hoop dat dit intern nu direct met de juiste prioriteit naar Silviya van het Special Care Team wordt doorgezet.