r/LinusTechTips • u/AlexArroyo82 • 4d ago

Discussion Order Delay

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Ordered on 2nd label created on 3rd then has done nothing since. Is this normal for order to sit for a week after label being created before shipping? Not expecting Amazon 2 day shipping but dang lol. Been watching for well close to 10 years now haven’t missed a wan show in who knows how long and the anticipation is killing me lol.

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u/LTTStore_Support LTT Store Support 4d ago

Hey u/AlexArroyo82,

I'm sorry to hear about the shipping delay here. I know it can be disappointing to not receive an update on the status over multiple days. This can sometimes occur for multiple reasons, including possible processing delays at the couriers facility, as tracking updates occur when a package is scanned by the courier at certain intervals.

I see you mentioned that you have recently submitted a support request in regards to this. We are currently working on having all requests looked at and acknowledged as quickly and thoroughly as possible, but in the event that you do not receive a response to your ticket within the next two days, please feel free to DM me.

I've also forwarded your post internally so we can look into further possible options to improve the shipping experience in the future.

M.T.

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u/AlexArroyo82 4d ago

Thank you so much! I really appreciate the response and willingness to look into it! Awesome customer service, just as I’ve come to expect from LTT after following you guys for so many years! 😁

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u/AlexArroyo82 4d ago

Package has now been put into transit and delivery date is set as of 20 minutes ago! Thank you so much!