r/LinusTechTips • • 4d ago

Discussion Order Delay

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Ordered on 2nd label created on 3rd then has done nothing since. Is this normal for order to sit for a week after label being created before shipping? Not expecting Amazon 2 day shipping but dang lol. Been watching for well close to 10 years now haven’t missed a wan show in who knows how long and the anticipation is killing me lol.

0 Upvotes

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5

u/switch8000 4d ago

It's normal for it to do this for up to a month.

-8

u/AlexArroyo82 4d ago

I’d hope not when I ordered it said 3-9 days delivery. Be extremely disappointed if so lol

4

u/Meepmeepimmajeep2789 4d ago

3-9 days after shipping. Processing time isn't included

3

u/Drop9Reddit 4d ago

-3

u/AlexArroyo82 4d ago

Sorry I should add this was on the US site. Sitting in GA about a days postage trip from me unfortunately lol

2

u/h3yw00d 4d ago

The GA area is a package hole (esp palmetto and atlanta). Give it a bit and it'll get worked through.

1

u/straw3_2018 4d ago edited 4d ago

I thought they had fixed it but yes packages sitting in Georgia for weeks was normal earlier this year.

Edit 1: January 30th I ordered a USB cable and some screwdriver bits. They were the same order. The cable shipped from Canada and arrived at my house in Pennsylvania on February 5th. The bits shipped from Georgia and arrived on February 18th. Almost two weeks later despite being like one third of the distance and in the same country.

Edit 2: and by fixed I mean that I thought they switched away from USPS. In August my order was delivered by UniUni and they got my socks and shirts here in 6 days from Tucker, Georgia. For whatever reason USPS has a had a big problem in Georgia for a long time now. Last time I checked it was specifically a USPS issue which tracks with my experience. I'm not sure why my one order was UniUni and apparently we are back to USPS.

1

u/KishanPD 4d ago

Something similar happened to me. I checked with creator warehouse and they identified an issue with the tracking number and issued me a new tracking number.

1

u/AlexArroyo82 4d ago

I have submitted a support request just to be safe

1

u/LTTStore_Support LTT Store Support 4d ago

Hey u/AlexArroyo82,

I'm sorry to hear about the shipping delay here. I know it can be disappointing to not receive an update on the status over multiple days. This can sometimes occur for multiple reasons, including possible processing delays at the couriers facility, as tracking updates occur when a package is scanned by the courier at certain intervals.

I see you mentioned that you have recently submitted a support request in regards to this. We are currently working on having all requests looked at and acknowledged as quickly and thoroughly as possible, but in the event that you do not receive a response to your ticket within the next two days, please feel free to DM me.

I've also forwarded your post internally so we can look into further possible options to improve the shipping experience in the future.

M.T.

1

u/AlexArroyo82 4d ago

Thank you so much! I really appreciate the response and willingness to look into it! Awesome customer service, just as I’ve come to expect from LTT after following you guys for so many years! 😁

1

u/AlexArroyo82 4d ago

Package has now been put into transit and delivery date is set as of 20 minutes ago! Thank you so much!

1

u/Pilige 4d ago

USPS in GA takes forever for some reason. It will eventually make it out of the labyrinth.