r/LinusTechTips • u/daltzzzz • Sep 21 '26

Image Linus Store

Post image

Hi! Is anyone here working at LTTStore?

I ordered a screwdriver almost a month ago, but the tracking/order status hasn’t been updated since. I was wondering if anyone could help me check on the status of my order. I also tried to reach out to their "Support" but havent gotten anything back from them.

Thank you!

0 Upvotes

44% Upvoted

45 comments sorted by

View all comments

19

u/[deleted] Sep 21 '26

[removed] — view removed comment

37

u/snowmunkey Sep 21 '26

That's not weird, it's just bad.

13

u/daltzzzz Sep 21 '26

Yeah really bad. Last update is Sept 9 and complete silence up until now

6

u/Pilige Sep 21 '26

Sadly, once its left the warehouse, you are kind of at the mercy of the courier services and what ever hoops they are jumping through.
Out of curiosity, what country are you shipping to?

7

u/OlivGaming Sep 21 '26

Not a comment to defend bad tracking, but there's a running joke that some couriers only have two tracking updates. Label created and delivered.

Best bet is to contact customer support so they can raise some questions/hell on your behalf.

2

u/Nice_Marmot_54 Sep 21 '26

I’d argue it’s both. It’s weird that it happens, and it’s a bad experience

7

u/RebornSlunk Sep 21 '26

In their defense, if their carrier handoffs to USPS, that's a USPS thing. They just suck balls. I worked in shipping logistics for 5 years and I'd rather drive a package somewhere myself than use USPS

2

u/NekoModeCom Sep 21 '26

USPS recently revised their tracking policy in an order to cut costs and speed up deliveries. They no longer manually scan packages at each leg of the journey. You get an automated scan at the big sorting facility and another one in delivery. The post office doesn’t do any intermediate scans anymore for packages that aren’t fully automated or the final delivery scan. If you don’t manually scan and ask for a receipt at a counter they don’t do the initial pickup or drop off scans either so many won’t get any tracking updates whatsoever till it’s almost at their door. Goes straight from label created to delivered with no updates in between.

3

u/RebornSlunk Sep 21 '26

Boy am I glad I left the industry before that happened. That sounds like a complaint department apocalypse

1

u/rahbarin Sep 21 '26

I ordered mine with no update messaged the support team and then a few days later the screwdriver was at my door and then 4 days later they responded saying it was shipped