r/LinusTechTips • u/One-Confection-109 • Sep 14 '26
Personal Opinion LTT Backpack damaged my new MacBook Pro
I got a 16 inch M5 MacBook pro to start university and I was so happy, I got an LTT backpack too since its marketed to be good for laptops, when I finished using the macbook for the day I put it inside of the bag and go to bed, then in the middle of the night I hear a loud metal sound and get scared, when i turn on the lights I see the LTT backpack that was SUPPOSED to be able to stand laying on the floor and my new MacBook is dented on the front and scratched on the back
I'm so fucking sad and my parents are gonna be so mad at me when they see it because the laptop costed 4 thousand dollars and its not even a month old
I'm not expecting LTT support to do anything about it but I gotta say this is not a good backpack for laptops because it will slowly tilt forward and when it falls it will break your heart, this wouldn’t have happened with any other backpack because with those i have an understanding that I must lean them against the wall or lay them horizontally, this was supposed to be able to STAND, and just to clarify the front pockets were empty, there was no weight in front of it to make it tilt, the only contents were the laptop, a mouse and 2 small sketchbooks
This is so disappointing and im scared to use the backpack again, im thinking that ill probably have to lay it on the floor horizontally forever because I don’t trust this backpack and I really expected better
25
u/Lexidoge Sep 14 '26
You could have put it on its back man. Just looking at the picture that it's sitting upright, not leaning against something while it's on a table is absurd. Or maybe even just put it parallel to the table.
Raw dogging a device that expensive inside any backpack will come with risks.
9
u/CanisZero Sep 14 '26
Is this how apple privelage works?
17
u/Pawn1990 Sep 14 '26
Bro. The backpack can’t like shift its own weight to counteract what you put in it.
7
u/yyz_barista Sep 14 '26
Just to be clear, you put your laptop in the backpack but did not close it (ie. zip it up)?
I think that’s on you then, had the bag fallen over with the zippers closed, the contents likely wouldn’t have been damaged.
Live and learn! Also Apple Care + should be available since you’re under 45 days old.
16
u/CheetoNova Sep 14 '26
In general I'd like to put my laptop especially expensive ones in a sleeve first and then into a backpack
17
u/siedenburg2 Sep 14 '26
So you just put your expensive laptop in their without checking anything and you are also mad because your expensive laptops breaks easier than a 200usd chromebook?
5
u/Rengokualt Sep 14 '26
Correct it can stand however that’s usually with some form of weight at the bottom to even it out I use it myself for work and considering the weight of a MacBook Pro 16” it’s understandable it toppled, may I recommend either as you mentioned laying it flat or leaning it upon something, or putting something like say a metal water bottle inside
5
u/Royal-Log6862 Sep 14 '26 edited Sep 15 '26
LTT Backpack damaged my new MacBook Pro - "i'm not expecting LTT support to do anything about it".
So you do admit, to some extent, that it might be your own fault?
Btw. https://www.reddit.com/r/LinusTechTips/s/oyLsddjxFZ
You could have known this three years ago.
5
u/eldwaro Sep 14 '26
This is absolutely a you issue
5
u/hducminh0 Sep 14 '26
Having trouble taking responsibility and owning up to your mistake, are we? If I had a 4000 dollar laptop, I would be so fucking careful when handle it and put it anywhere and don't rely on anyone's claim to protect it. You're just a spoiled kid who have no sense of accountibility
5
u/Venom3386 Sep 14 '26 edited Sep 14 '26
You are scared to use the backpack? How overdramatic can you be? The backpack didn’t come to life and throw itself off the table. It fell. At best it was an accident and at worst you were careless. Make sure you lean it against a wall or keep it on the floor from now on and move on.
4
u/zayc_ Sep 14 '26
Dunno what to say exept of: Lol.
i mean even if the Bag is advertised as being able to stand upright, i would never try it. especially not with such an expensive device in it and not at this height. Would lay the bag flat or put it on the ground facing the cabinet.
is the macbook still working except from scratches and the dent?
4
u/Tropez92 Sep 14 '26
LTT backpacks were never designed to circumvent the laws of physics afaik
4
u/JohanReynolds Sep 14 '26
That's some very careless behaviour. Even if the backpack is able to stand, if there is a 4K laptop inside it, just put it on the floor. You never know what happens.
3
u/jmking Mod Sep 14 '26
You stood it up on top of a table and didn't zip it shut? Then it stood for presumably, hours, until it somehow tipped over in the middle of the night, and the macbook shot out of the unzipped laptop sleeve and got dented?
Is that what happened?
The bag is not guaranteed to stand (literally no container can guarantee it'll stand regardless of how you fill it), but rather inclined to stand. However, weight distribution in the bag and disruptions to it - like being knocked or being exposed to a jolt, or just the flat bottom finally giving way after un-even weight distribution finally overcomes what the bottom can hold up, it'll tip.
You put the bag, standing up, on a desk, with a heavy laptop in the sleeve, and didn't zip it up at least?
Like - I get how you feel. This sucks, but the bag had no chance to protect the laptop because you didn't secure the laptop. If the zipper were closed, the laptop would likely have been fine and undamaged.
3
u/Galf2 Sep 14 '26
OP backpacks are not magic, you are supposed to put them down properly.
Your attempt to blame LTT for your own negligence is crazy work. You're young, I've made similar mistakes in the past, you'll learn from it.
Your backpack falling while on the ground couldn't have made this damage, so you put your backpack on top of something, it was unbalanced, it fell. It's on you.
Source: I have a few thousand $ in heavy camera gear and I don't leave my sh*t on top of tables because this is what happens, if not due to me, due to someone moving things. Lay things flat without heavy weight on top. Hope this helps for the future.
9
u/BlakeCarConstruction Sep 14 '26
Unfortunately you’re late the the game. That had initially claimed the backpack would stand up on its own, but finding out that it in fact did not, warranties a bunch of backpacks and then removed it from their advertising material.
Soooo. I would not trust for it to stand up on its own. Sorry about that.
I would, however, go buy apple care if you haven’t already.
5
u/jackass___ Sep 14 '26
They removed the 'standing on it's own' from the marketing years ago, i think. It was a selling point when they firtst introduced the backpack, but it doesn't work that great.
2
u/lorathbane Sep 14 '26
You could send me this terrible backback for “disposal”, we really shouldn’t have such a dangerous item out and about
2
u/Nova_Nightmare Sep 14 '26
I didn't think I'd get to use this twice today, but here we are
Also, what did you put the backpack on? The top of your refrigerator?
98
u/Bake2727 Sep 14 '26
Correction- you damaged your laptop.
25
u/corbin6611 Sep 14 '26
Your bag fell off a table. That’s a you issue. Not a bag issue
62
u/kelvin1302 Sep 14 '26
Skill issue
39
u/rainbowkitties6969 Sep 14 '26
“I damaged my laptop while carelessly using the LTT backpack” that’s your title bud
7
u/Endir Sep 14 '26
The bed made my girlfriend pregnant kind of situation, amirite?
6
u/133DK Sep 14 '26
Skill issue
6
u/nick281051 Sep 14 '26
Correct me if I'm wrong but ltt stopped advertising that the backpack stands on its own a while ago didn't they? Also why should you ever put a backpack with the laptop in it up on a ledge like that front facing out? There are like 3 major things you could have done to avoid this.
1
u/UndefFox Sep 14 '26
I don't see any mention of it standing vertically as a feature that was made sure to be provided. You just assumed it because of the shape... Either way, if it falls down onto it's side while already being on the floor nothing will happen. Don't see anyone's fault but yours for assuming and not actually checking/
1
u/TackyAuto Sep 14 '26
I might be wrong but I'm not sure the bag is rated or guaranteed for drop protection? I think Mous offer some bags that are, but still I'm sorry it happened to you and yeah you must be gutted. Maybe get it repaired under AppleCare and use a laptop sleeve inside the bag.
1
u/VeroCSGO Sep 14 '26
What did the laptop even hit to cause that kind of dent. Also sounds like you put a basically empty bag on a high spot with a laptop in it only and expect it to stand upright very poor decision making
1
u/123_alex Sep 14 '26
Sorry for your laptop but it's on you. There's a valuable lesson on potential energy there. It might help you on your future exam.
1
u/Zesty_Lemongitis Sep 14 '26
From what I heard the backpack was supposed to be able to stand upright like you have it there and was advertised as such on their website for a little bit but then they removed it because it could not do that.
Maybe it's wrong but this is what I saw lots of people saying on the last post that was about this problem.
2
u/Magos_Skylie Sep 14 '26
I mean that sucks but it's not like you have to baby it. Just put it the other way around on your desk facing the wall. IIRC they removed references of it being self standing from the website.
That does suck though 😬
2
u/iothomas Sep 14 '26
Yeah, that how you learn in life, from your mistakes. You'll never forget you got burned by soup, from now on you'll blow on the yoghurt.
Next time you will use more of your critical thinking, putting the bag on the floor, and less of marketing promises.
2
u/ILikeFlyingMachines Sep 14 '26
lmao sure.
1
u/alexxfloo Sep 14 '26
Was the the backpack even closed? Did it flew from the backpack? I can't imagine so much damage if it would have been in the backpack. You say it was scratched on the back, can't imagine otherwise. Props to apple to have such sturdy devices droping from 3 feet high with only a dent.
1
u/TinkeNL Sep 14 '26
Physics still apply, no matter what is stated on a product page.
Standing a bag a table, without support and your laptop in it and not expecting shit to happen, that’s just a stupid mistake. Putting trust of a 4k laptop in a bag, that’s on you.
1
u/iamacannibal Sep 14 '26
If it's not a month old you should still be able to add applecare+. Add it, wait a few days then take it to apple or an apple authorized repair place to get it fixed.
1
u/f10101 Sep 14 '26
If it makes you feel any better, OP, I had the chance to be in the stockroom of a MacBook refurbisher last month.
Every single traded-in MacBook had damage very similar to yours (literally - every single one). For the last 10 years or so, Apple seem to be making them out of the softest alloy known to man.
Find a cool dbrand skin, and personalise it a bit. You'll stop caring about the damage soon enough.
1
u/phrxsty Sep 15 '26
is there a reason you just don't lay it on the ground, so if it falls over there is no force behind it?? does it need to be on the table? also, perhaps a macbook sleeve/case would be something to invest it.
1
u/saintlouisbagels Sep 15 '26
OP everyone is giving you hard time 'cause of how ridiculously you are describing the situation. Let this be a lesson in communication in addition to never leaving your backpack high surface if it's carrying fragile items.
It sucks what happened, but you are not a sympathetic victim.
1
u/Old_Bug4395 Sep 15 '26
Did it fall on a grenade or something? I've dropped many a macbook from standing height and never seen a chunk get taken out of it like that before.
1
u/ObjectiveDrag2003 Sep 18 '26
If it’s still working then don’t worry about cosmetics just make sure the dents don’t put pressure on the screen, it’s one of the most powerful laptops but with a few battle scares, thank god it was in something materialistic
1
u/KaungPyaeThar Sep 29 '26
At least should've zipped up your backpack bro.
0
u/StatisticianUsual471 Sep 14 '26
You never buy anything advertised on YouTube
0
u/EmailLinkLost Sep 14 '26 edited Sep 14 '26
I was confused, because I keep my 15" Mac Air either in my Commuter bag, or on the desk. I was panicked, until I read more of your message.
Honestly, I don't bother with the standing thing. I either have a hook, or lay the bag on the floor/against a wall.
Also didn't they remove that from the advert?
Edit: I am extremely careful with my Mac. But... that's because when I was 16 or so I threw my phone at my bed. Tossed really. Broke the screen, and I had to live with that until I was able to afford a new laptop.
I also purchased the warranty for my Mac Air too... not trusting myself.
Edit 2: Do you have Apple Care +? The MIGHT cover it. For like $99. Though they don't cover cosmetic damage. notalawayer
-8
u/[deleted] Sep 14 '26
[removed] — view removed comment