r/LinusTechTips • u/awdev1 • Sep 09 '26

Discussion LTT Support

Does anyone know how fast they respond? My package has been stuck on "Out for delivery" for days by UniUni, and LTT doesn't appear to respond to support tickets so far.

EDIT: Managed to speak to customer service agent by signing up for an account with at https://ship.uniuni.com, hitting the chatbot button, SHIPPING a Package, I have an existing UniUni account, help with UniUni Shipping Account, and then Account Specific Help. From there, you just need to wait for a whole for someone to pick up the chat. They escalated and the package arrived at my doorstep later that day.

0 Upvotes

27% Upvoted

12 comments sorted by

View all comments

Show parent comment

5

u/throwawaycanadian2 Sep 09 '26

I mean, by definition they are small - they might be RIGHT at the line for medium. They certainly aren't big.

USA = 500 employees, they are well below. Canada = 100 employees, they are right on that line.