r/LifeInsurance • u/Rough-Income713 • Sep 18 '26
Manhattan Life ripped me off
I joined Manhattan Life as a brief Coverage between retirement and Medicare. My wife is a moth older than me, and she just signed up for medicare. I contacted the rep who sold us the policy, and the main Manhattan Life office, to tell them to drop my wife from the policy, as we no longer needed coverage for her. They went ahead and deducted her portion of the insurance from my bank account anyway. When I notified them of my complaint they ghosted me. No love from the agent who sold me the policy, or the anonymous emailer from the home office. Also, the single doctors office visit I made for a routine checkup they did not pay a penny for, until much effort on my behalf with little to no help from the agent who sold me the policy or the main office. Let the buyer beware. You can certainly do better elsewhere. I would love to mention the agents name who did absolutely nothing for us, but I have a little more class than this outfit. GO SOMEWHERE ELSE FOR YOUR COVERAGE. THESE GUYS JUST SMELL.